Ratings based on 243 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Feb 2024 on Hotels
La Penita is in a great location. Check in was very pleasant and quick. Our apartment
was clean enough and had plenty of kitchen equipment. The towels are small and very well worn. Maid came twice during our stay and again on day before we left to empty bin and leave clean towels. The beds are two singles pushed together , we found that to be very uncomfortable.
There isn't any air conditioning, but a fan over bed and stand up fan in main living area. Sun loungers have seen better days.
The atmosphere is relaxed and chilled.
Staff are very helpful,
Cafe with a very reasonably priced menu
with good service and happy hour offers on drnks.
Comment from Hotel Management
15 Feb 2024 by Diego Lemes. Customer Service , Hotel Management
Thank you so much for taking the time to share your feedback about your recent stay at La Penita. We're thrilled to hear that you appreciated our prime location and that your check-in experience was both pleasant and efficient.We're glad to know that your apartment met your expectations in terms of cleanliness and kitchen amenities. However, we apologize for any inconvenience caused by the condition of the towels and the discomfort you experienced with the bed arrangement. Your feedback regarding these aspects is valuable to us, and we will certainly take it into consideration for future improvements.We're happy to hear that our cleaning service was able to maintain a satisfactory level of cleanliness during your stay, and we will ensure to address any issues with the sun loungers to enhance the overall comfort of our guests. We take pride in providing excellent service to our guests, and we're glad that you found our café offerings to be reasonably priced with good service and enjoyable happy hour deals on drinks.Thank you once again for sharing your thoughts with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards.
by A verified traveler from High Wycombe
Posted 3 Feb 2024 on Ebookers
Comment from Hotel Management
8 Feb 2024 by Lorena - Customer Service, Hotel Management
Thank you for your rating, although we noticed you didn't leave any specific feedback. We're always striving to improve our guests' experiences, so we'd love to hear more about your stay. Please feel free to share any thoughts or concerns you may have had, as your feedback is invaluable to us in making necessary adjustments. We hope to have the opportunity to exceed your expectations in the future.
by A verified traveler
Amazing Stay
Posted 29 Jan 2024 on HotelsLoved everything about the apartment, locations fantastic,very friendly staff, lovely pool and pool bar. Will definately return.
Comment from Hotel Management
29 Jan 2024 by Lorena - Customer Service, Hotel Management
Thank you for the perfect 10 out of 10 rating and your wonderful feedback! We're thrilled to hear that you loved everything about the apartment, enjoyed the fantastic location, found our staff very friendly, and appreciated the lovely pool and pool bar. We can't wait to welcome you back for another fantastic stay. Your satisfaction is our priority, and we appreciate your kind words. See you again soon!
by A verified traveler
Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
29 Jan 2024 by Lorena - Customer Service, Hotel Management
Thank you for the perfect 10 out of 10 rating! We're thrilled to know you had a fantastic experience. We'd love to hear more about your stay, so please share your thoughts with us. Don't forget to follow us on social media for the latest updates and promotions. Your support means a lot, and we look forward to welcoming you back for another excellent stay!
by A verified traveler
Posted 16 Jan 2024
Comment from Hotel Management
26 Jan 2024 by Lorena - Customer Service, Hotel Management
Thank you for the 5 out of 5 rating! We appreciate your positive feedback. If you have any specific thoughts or suggestions, we'd love to hear more about your experience. Feel free to share your insights, and don't forget to follow us on social media for the latest updates. We look forward to hosting you again and ensuring your future stays are just as excellent!
by A verified traveler
Posted 16 Dec 2023 on Hotels
Excellent , we stayed 7 days in a different hotel called bluesea los fiscos which it was a disaster on the last day we decided we wanted to stay 2 more days and we found this place which is just perfect clean ,comfortable and with an amazing location just a few minutes walk from ruta 66 , would definitely recommend staying in this place , we’ll be back
Comment from Hotel Management
26 Jan 2024 by Lorena - Customer Service, Hotel Management
Thank you for your fantastic review and perfect 10 out of 10 rating! We're delighted that you found our complex to be a clean, comfortable, and perfectly located retreat after your initial experience. It's wonderful to know that you would recommend our place, and we look forward to welcoming you back for another enjoyable stay. Your satisfaction is our priority, and we appreciate your recommendation. Thank you for choosing us!
by A verified traveler
Posted 29 Nov 2023
Good hotel. Great pool.
In good position on strip
Comment from Hotel Management
2 Dec 2023 by Lorena - Customer Service, Hotel Management
Dear Paul, Thank you for your recent visit and perfect rating. We're thrilled to hear about your positive experience at our hotel, particularly enjoying our pool facilities and location. Providing an exceptional stay is our primary goal, and we're delighted to have succeeded. Your kind words encourage us to continue delivering outstanding service. We look forward to hosting you again for another memorable stay.
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
9 Nov 2023 by Lorena - Customer Service, Hotel Management
Dear Betty, Thank you for the perfect rating! We're delighted to hear you had a fantastic stay. If you have any specific feedback or would like to share more about your experience, feel free to let us know. We look forward to hosting you again in the future.Best regards,
by A verified traveler
Posted 11 Sep 2023
Comment from Hotel Management
1 Oct 2023 by Lorena - Customer Service, Hotel Management
Dear Roisin,Thank you for the perfect 5 out of 5 rating! We appreciate your support.Best regards,
by A verified traveler
Posted 6 Jul 2023 on Hotels
Great locaton to shops ,bars ,restaurants and the sea friendy staff
Comment from Hotel Management
6 Jul 2023 by Lorena - Customer Service, Hotel Management
Dear Debra, Thank you for your feedback! We're delighted to hear that you enjoyed our convenient location near shops, bars, restaurants, and the sea. Our friendly staff strive to provide excellent service to our guests, and we're glad that you had a positive experience with them. We hope to welcome you back in the future for another enjoyable stay. If you have any further comments or suggestions, please feel free to let us know.
