Ratings based on 963 Verified Reviews
2.1 Room cleanliness
2.6 Service & staff
2.2 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Front desk, Hotel Management
Dear Alexis,Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great stay at Red Roof Inn Lansing.We strive to provide the best experience for our guests, and it’s always rewarding to know when we’ve succeeded.We look forward to welcoming you back soon!Warm regards,Red Roof Inn Lansing
by A verified traveler
Posted 23 Nov 2024
Everything was amazing they really helped me out
Comment from Hotel Management
25 Nov 2024 by Carla RediResponse Specialist, Hotel Management
Dear Silas,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago - Lansing. I am glad to read that you were pleased with your stay, prompting your 5/5 score. You mentioned how pleased with the helpfulness of our staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Nov 2024
Staff was friendly and helpful they had everything I needed when it was needed
Comment from Hotel Management
25 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Silas,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CHICAGO - LANSING. It was great to read that you were pleased with the service provided by our staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Nov 2024
Staff was really nice and provided excellent service
Comment from Hotel Management
25 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear Silas,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN CHICAGO - LANSING. It was great to read that you were pleased with the service provided by our staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 22 Nov 2024
Good place to stay, secure parking and rooms are cleaned and good service.
by A verified traveler
Posted 21 Nov 2024
Improved a lot these days. Loved it very much
by A verified traveler
Posted 21 Nov 2024
Lovely place! Love to say here
by A verified traveler
Posted 21 Nov 2024
Excellent place
by A verified traveler
Posted 20 Nov 2024
Wonderful as always
Comment from Hotel Management
21 Nov 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Sai,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago - Lansing. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our wonderful location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 19 Nov 2024
I like the hotel, but would like it if they had chairs in the room for you to sit down on. Other than that it has been great!!
