Ratings based on 112 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
The food and drink were excellent and quality in every way. The room was perfectly clean and well decorated. I normally stay in Bristol when travelling for work but the short journey from here has made this a firm favourite over any other hotels I’ve stayed at in the area.
by A verified traveler
Posted 28 Oct 2024
The accommodation was excellent and perfect as we had two dogs with us. There is some lovely walks behind the accommodation. The staff were lovely and we really enjoyed our stay. Although we were there for just one nigh we came back at the end of the day and had our dinner before leaving to travel back to Cornwall and the food was tasty and service excellent.
by A verified traveler
Posted 2 Oct 2024
Fantastic
by A verified traveler from Burnaby
Posted 30 Sep 2024
7/10 overall with outstanding staff, dining, spacious room and easy parking. What I don’t like is the difficult-to-open window for letting in fresh air while sleeping. The controls for both heating and the bathroom exhaust fan are nowhere to be found. Also, guests should be pre-advised that they can unload luggage at the parking lot closest to the access to the rooms instead of taking them into the lobby/restaurant area when checking-in
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 21 Sep 2024
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by A verified traveler
Posted 11 Sep 2024
Very comfortable room with good food and warm welcoming staff.
by A verified traveler
Posted 6 Sep 2024
Great cozy rooms and wonderful service!
by A verified traveler
Posted 30 Aug 2024
We enjoyed this property last time we stayed, so booked again.
Unfortunately this time, we were in a different room with an extremely creaky bed, which kept me awake most of the night. Upon arrival there were (what appeared to be) some flakes of pastry left on the desk from the previous inhabitants. The morning following the awful night’s sleep, there was no hot water for the shower, so my Mum elected to shower after her breakfast. I raised the water issue at the bar and was told that I probably hadn’t released the child lock but that they’d get one of the members of staff to take a look. I had not seen a child lock on the shower (and still couldn’t when we returned to the room after breakfast). As we were nearing check out time, my 71 year old Mum had to take an ice cold shower as there still appeared to be an issue with the water (and cold water coming from the hot tap in the sink indicated that it was not an issue with the shower). About half an hour before check-out, there was a knock on the door to let us know that the boiler had been off and the issue was now fixed, but it was too late for us.
The breakfast was good and the meal we had there the night before was also good (although somewhat limited as I don’t eat meat or mushrooms). The young ladies who were running the bar in the evening were very good and a credit to the establishment.
Could really do with some privacy film on the windows as anyone staying can look right into the windows of the other rooms.
by A verified traveler
Posted 1 Aug 2024 on Hotels
Stayed here many times and is my go-to place if working in or around Bristol.
