Ratings based on 978 Verified Reviews

3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
3 out of 5
by A verified traveler

Posted 11 Nov 2024
Price was okay. Bedding had holes in sheets room hada smell of marijuana. Breakfast was okay. Differently needs to be remolded ASAP.
1 out of 5
by A verified traveler

Posted 10 Nov 2024
Terrible
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
We apologize for not meeting your expectation during your stay.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Manageable
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Thank you Harry for your time to participate the guest survey.
1 out of 5
by A verified traveler

Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
We apologize for not exceeding your expectation during your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.
4 out of 5
by A verified traveler

Posted 3 Nov 2024
Comment from Hotel Management
11 Nov 2024 by General Manager, Hotel Management
Thanks David for the guest survey.
1 out of 5
by A verified traveler

Posted 3 Nov 2024
Dirty sheets with other guests hair, smelling weed all night, other guests too loud and partying. Hell hole
2 out of 5
by A verified traveler

Posted 2 Nov 2024
I did not like that a bed spring was sticking up through mattress and caused skin breakage and a bruise. They did move me to another room in thier defense but only gave me approx $60 off my stay because of the inconvenience on my 5 day stay. And the couches and chairs in both rooms are very run down and shabby dirty looking. Staff was nice. But i feel like i should have been given half price because of my injury. May had needed a tetanus shot. What if spring may have pierced the customer's skin prior to my stay with bleeding and all then I come and same thing. Germs, infection etc in my system. So $60 off was a slap to my face.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
N/A