Ratings based on 94 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jul 2024
Clean and neat. Some stuff members not very efficient.
Comment from Hotel Management
9 Sep 2024 by Hugo Costa (Director), Hotel Management
¡Thank you!
by A verified traveler
September stay
Posted 18 Sep 2023 on HotelsSpa isn't free with the room. Otherwise service was good and room clean and comfortable. Staff very helpful and friendly.
by Diane
Spa & Cider
Posted 26 May 2017 on HotelsVery modern hotel & secure underground car parking. Room was very comfortable only disappointment was no outside space to sit or have a drink. However, despite that the cafe / bar was great for service tapas & wine. The wonderful surprise was the spa pool which we had to book on arrival but well worth the hour we spent there which revived us after our journey. Hotel in convenient location for bars & cafes especially the local cider which must be experienced! Would certainly stay again.
Recommended
for Everyoneby Paul from Horsham, UK
Used as a base for exploring the Picos
Posted 7 May 2014
Pros: Secure car park, location, facilities, cleanliness.
Cons: Quite a bit of traffic noise at night but then it didn't bother me enough to ask to change rooms.
Location: Located in a nice traditional town with everything on your doorstep that you might need.
We chose this hotel because it was close to Picos de Europa, in a town where there was plenty of placed to eat and a very nice secure underground car park to store our bikes overnight.
by A verified traveler
Posted 27 Oct 2024
Hemos estado 3 noches y muy bien. Hotel limpio y habitacion comoda. Teniamos media pension todo muy bien, la cena era de carta, pero nos gusto mucho.
Lo recomiendo.
by A verified traveler
Posted 12 Oct 2024
Han sido SUPER amables
Comment from Hotel Management
14 Oct 2024 by Hugo Costa (Director), Hotel Management
¡Muchas gracias por su comentario! Se lo trasladamos a nuestro personal, y esperamos volver a verle en futuras visitas a nuestra región.
by A verified traveler
Posted 6 Sep 2024
Fuimos al SPA el domingo, esta un poco dejado, alguna de las duchas no funcionaba, los reposacabezas del jacuzzi dos rotos y sin nadie de supervisión que te explicara el funcionamiento de las instalaciones.
Comment from Hotel Management
9 Sep 2024 by Hugo Costa (Director), Hotel Management
Gracias por su comentario, Manuel. Trasladamos la incidencia a mantenimiento, y ya ha reparado los reposacabezas que menciona, lamentamos la incidencia, pero le agradecemos mucho que nos la haga saber.Un saludo
by A verified traveler
Posted 5 Sep 2024
Todo muy limpio y en orden.
Comment from Hotel Management
9 Sep 2024 by Hugo Costa (director), Hotel Management
¡Gracias por su comentario! Esperamos volver a verle en futuras visitas
by A verified traveler
Posted 29 Aug 2024
Sara en la recepción es lo mejor. El hotel no está en lo mejor estado para 4 estrellas. El desayuno cada dia, pero cada dia esta el mismo.
Comment from Hotel Management
9 Sep 2024 by Hugo Costa (Director), Hotel Management
Gracias por su comentario, trasladamos su buena referencia a la compañera.
by A verified traveler
Posted 26 Aug 2024
Nos ha gustado mucho. Buenas instalaciones y personal muy afable
Comment from Hotel Management
9 Sep 2024 by Hugo Costa (Director), Hotel Management
¡Muchas gracias por su comentario tan positivo!Le esperamos en futuras visitas.
