Ratings based on 990 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Alarm went on at around 1:15 am and everyone got outside. Not much staff to help or explain. Tried to discuss at tcheck out, unfriendly person at the counter barely spike and address the situation. I asked about policies in these situations or compensasion, he said no.
by A verified traveler
Posted 17 Nov 2024
This is a really convenient location close to the hwy and driving distance to Vancouver. Kids loved the pool and slide and it was nice to have breakfast in the morning. This location is a bit dated but other than that it was a nice stay with no issues .
by A verified traveler from Abbotsford
Posted 17 Nov 2024
by A verified traveler
Posted 10 Nov 2024
by A verified traveler from Prince Albert
Posted 6 Nov 2024
Hot tub was perfect after a ling drive. Open until 9pm with a waterslide. Beds were nice. The room itself was roomy and so grateful they allowed my two cats to stay with me. The front desk lady was fantastic! She was super friendly and helpful. The morning breakfast was great as well.
by A verified traveler
Posted 29 Oct 2024
Great slide!
Comment from Hotel Management
6 Nov 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Front deskFront deskComfort Inn & Suites6048568288
by A verified traveler
Posted 21 Oct 2024
I love the staff they are great
Comment from Hotel Management
21 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Front deskFront deskComfort Inn & Suites6048568288
by A verified traveler
Posted 21 Oct 2024
The only thing we wanted to suggest is maybe having breakfast available into 10-10:30. If people travelling or out later at events stopping breakfast at 9 is early.
Comment from Hotel Management
21 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Front deskFront deskComfort Inn & Suites6048568288
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
20 Oct 2024 by Team Comfort Inn and Suites Langley, Hotel Management
Glad you liked your stay with us. Thankyou for positive feedback. hope to see you again.
by A verified traveler
Posted 14 Oct 2024
Great, convenient place to stay with families. Decent breakfast, quiet rooms and awesome pool and slide. Friendly staff. Good experience for rate!
Comment from Hotel Management
18 Oct 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Front desk Front desk Comfort Inn & Suites 6048568288
