Ratings based on 992 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
The staff were very kind and inviting when we checked in and out.
Comment from Hotel Management
24 Jun 2024 by front desk, Hotel Management
Thank you for sharing your experience with us! We're delighted to hear that our staff made your check-in and check-out pleasant and welcoming. We strive to provide exceptional service, and your feedback is greatly appreciated. We look forward to welcoming you back for another enjoyable stay!
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
23 Jun 2024 by Front Desk, Hotel Management
Thank you for your positive feedback. will look forward to seeing you again.
by A verified traveler
Posted 21 Jun 2024
Nice little hotel, quiet. But...I found black hairs in my bedding.
Comment from Hotel Management
22 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to usWe hope for an opportunity to properly host you in the future.Sincerely,StaffFront DeskComfort Inn & Suites6048568288
by A verified traveler
Posted 21 Jun 2024
We like the fact of how quiet it is
Comment from Hotel Management
22 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to usWe hope for an opportunity to properly host you in the future.Sincerely,StaffFront DeskComfort Inn & Suites6048568288
by A verified traveler from Surrey
Posted 21 Jun 2024
Hot breakfast is great, beds are super comfy,rooms are very clean
Comment from Hotel Management
22 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to usWe hope for an opportunity to properly host you in the future.Sincerely,StaffFront DeskComfort Inn & Suites6048568288
by A verified traveler
Posted 20 Jun 2024
Quiet
Air Conditioner not working properly.
Terrible night !
Comment from Hotel Management
21 Jun 2024 by Front Desk, Hotel Management
Thank you for completing our online survey regarding your recent stay at Comfort Inn & Suites.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the manager to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to host you in the future properly.Kind regards,front deskComfort Inn & Suites
by A verified traveler
Posted 9 Jun 2024
Liked the location and the friendly staff.
Comment from Hotel Management
10 Jun 2024 by front desk, Hotel Management
Thank you for your positive review. will look forward to seeing you again.
by A verified traveler
Posted 8 Jun 2024
Nice place easy access’s
Comment from Hotel Management
9 Jun 2024 by vs, Hotel Management
thank you for your review we hope to see you on your next stay
by A verified traveler
Posted 3 Jun 2024
Comment from Hotel Management
5 Jun 2024 by Front Desk, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Comfort Inn & Suites
by A verified traveler
Posted 1 Jun 2024
Carpets were quite filthy and stained. Room smelled musty. Couldn’t get out of the bathroom without straddling the toilet-very small. Blow dryer barely worked and made a screeching noise - pieces of it were missing by the filter. Facilities were in poor condition in general. Hot to jets also not working properly. Would not return.
Comment from Hotel Management
1 Jun 2024 by Front desk, Hotel Management
Thank you for completing our online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Choice Privileges member.We will use your feedback to improve our guests' exceptional experiences.We hope for an opportunity to host you in the future properly.
