Ratings based on 42 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Aug 2024
The pictures don’t do it justice you look out over the rice paddies and it’s breathtaking. You see eagles flying around and we saw Colugos flying tree to tree right by the pool. It is something very unique and beautiful. The homes are authentic and amazing but just know some are old and kept amazingly with upkeep but it does get humid in them even with AC but this is Malaysia.
by A verified traveler
Posted 26 Dec 2020 on Hotels
Relax and Calm place . For thise like privacy this is the place tgat you looking for. .
Comment from Hotel Management
29 Dec 2020 by Gudrun, Hotel Management
Thank you for staying with us and we are happy you enjoyed your stay. Please come again
by A verified traveler
Posted 22 Dec 2019 on Hotels
Comment from Hotel Management
22 Dec 2019 by Gudrun, Hotel Management
Dear Mr Usman
Thank you for your positive rating and we hope to see you again in Sunset Valley
by A verified traveler
Posted 29 Jun 2019 on Hotels
Comment from Hotel Management
3 Jul 2019 by Gudrun, Hotel Management
Thank you Shan for rating us. Hope you are all well again and that you can stay longer next time.
by A verified traveler
Posted 4 May 2019 on Hotels
Comment from Hotel Management
5 May 2019 by Gudrun, Hotel Management
Thank you for rating us, we appreciate it
by A verified traveler
Rural bliss
Posted 20 Apr 2019 on HotelsA perfect end to our 5 weeks of travelling. A peaceful, scenic and relaxing stay with great hosts Gudrun and David. Although in a rural setting away from the maddening crowd it’s a short drive away to shops, beaches and restaurants. Grab cars are sometimes hard to get because of it’s isolated location so own transport would be an advantage. However just enjoying the surroundings in your own self contained cabin leaves little reason to venture out. Aircon is necessary in the Gate house as it doesn’t get the breeze the other cabins do.
Comment from Hotel Management
24 Apr 2019 by Gudrun, Hotel Management
Dear Fiona and Steve, thank you for taking your time to write this wonderful review for us. We are happy you enjoyed your stay and hope you will come back and stay a little longer next time. Take care.
Gudrun and David
by A verified traveler
Good view but comfort is a big question mark
Posted 2 Apr 2019 on HotelsThe location & the beautiful paddy field was the main reason attracted us to book this chalet. However, there were a couple of things that we found disappointing:
1. We booked two houses, one up to 6 people and another up to 3 people. However when we checked in, we were told there was additional charges due to additional beds required. There was no such info during the booking process about additional charges for beds. When we checked in, the additional beds weren't even ready, it made us feel like we were threatened to pay otherwise we weren't allowed to check in. We ended up paying additional 15% for the extra beds!
2. The Malay houses weren't constructed correctly hence it was extremely hot inside the houses. Being local Malaysians we knew that Malay traditional houses are comfortable to stay in even when it is hot outside/35 degrees celsius. However the houses in Sunset Valley were not constructed for this benefit.
3. There is only 1 air-conditioner in Gate House which is located in the bedroom. But somehow the ventilation is so poor that the cool air could not go to the living room, make it hard to stay or sleep in the living room (the additional bed)
4. Farmer House is built above the ground. However there are big gaps between the wooden planks hence at night mosquitos were able to come in through the gaps despite all the doors/windows were closed.
5. Wifi is extremely weak - only book this location if you don't need wifi.
Comment from Hotel Management
11 Apr 2019 by Gudrun, Hotel Management
Dear Mr Kong, we are EXTREMELY surprised by your response especially since we had many friendly chats together and at that time you seemed to enjoy our place. Based on your review we would like to clarify a few things. 1. You booked the Farmers House for 4 persons and the Gate House for 2 persons on Hotels.com, but you came with a total of 9 persons. Hotels.com clearly allows and requires you to book for the exact number of persons staying in each of our houses. Had you booked the correct number of persons in the first place you would have been charged the correct price and the additional beds would have been ready. If we were nasty we could say you tried to cheat. 2. Our wooden Malay houses are all original houses from Langkawi island. They have been dismantled at its original place and re-build in Sunset Valley. The houses are between 60 and 180 years old. So not sure how you can claim the houses have not been constructed correctly since they have been constructed by local Langkawians many many years ago. 3. There is a strong ceiling fan in the living room of the Gate House and in addition to that we supplied you with an extra fan. 4. The gaps in the planks are part of the air flow the way the original Malay houses are built as I am sure you know since you are local Malaysians. And last but not least Wifi: We have a fibre-optic Wifi installed at Sunset Valley with two boosters. We had a number of guests on working holidays here who did their work on the internet every day without any problems actually they mentioned many times how good, fast and reliable the internet is in Sunset Valley. One additional point: It would have been nice to mention that we went out of our way to find you a personal taxi van with driver for two days during LIMA week when all other cars were booked.
We are very sorry that we did not meet your expectations.
by A verified traveler
Wonderful stay for a family of 5
Posted 15 Dec 2018 on HotelsPositives: excellent location for relaxation, quiet, well maintained accommodation and facilities
Can be improved: air-con was an optional extra
Comment from Hotel Management
21 Dec 2018 by Gudrun, Hotel Management
Thank you Halim for taking time to write a review for us and we are delighted you and your family enjoyed your stay at Sunset Valley. Since all our houses are original Malay Kampung houses designed for natural air flow, most of our guests never use or want to use air-con. That is why we don't include the air-con fee into our house prices but only charge those guests who decide to use air-con. We look forward to welcoming you again.
Recommended
for Everyoneby A verified traveler from Singapore
Real farm house,peaceful to stay.
Posted 9 Jun 2018
Cons: Frogs and lizards are coming inside the bath room should be controlled,by using relevant precautions
Very comfort to stay,homely feelings.
Nearby no restaurant,if they could arrange food(especially in Ramadan month) well and good.
Two cats are all the time getting inside,whenever we open the door,it was very much irritating.
Nice pool,well maintenance.
Staffs are very friendly.
by A verified traveler
Peaceful location
Posted 20 Jan 2018 on HotelsGreat place to stay for a few days. Views over the rice paddies,pool and a most excellent massage. Need a car for groceries or restaurants.
Comment from Hotel Management
21 Mar 2018 by Gudrun, Hotel Management
Thank you Janine for taking your time to write a review and give us a high rating.
