Ratings based on 260 Verified Reviews
3.2 Room cleanliness
3.5 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jan 2020
Don’t expect too much from this hotel. Property looks old and staffs are not friendly.
Comment from Hotel Management
31 Jan 2020 by Tony, Hotel Management
Hi Sir,
Warmest greeting from Simfoni Resort. Thank you for choosing our hotel as your stay. We apologized for all the inconvenient causes during your stay. We take serious on this matter and we promise to improve our services. Hope to see you again on your next visit sir. Thank you.
by A verified traveler
Posted 1 Jan 2020
by A verified traveler
Posted 16 Dec 2019 on Hotels
by A verified traveler
Posted 8 Dec 2019
Pastikan dapat no booking dari expedia dahulu, kalau bole, kol tanya hotel dulu ada tak tempahan dari kita sebelum sampai, takot mereput macam aku dekat sejam lebihh depan kaunter katanya tempahan aku tak sampai ke email diorang 😂
Comment from Hotel Management
13 Jan 2020 by Tony, Hotel Management
Hi En Kamal, warm greetings from Simfoni Resort. Please accept our sincere appologized on the matters due to the system offline. we promise that it would never happen again in the future. Thank you for choosing Simfoni Resort as your stay.
by A verified traveler
Posted 5 Nov 2019
No toiletries like toothbrush, paste etc, coffee, hair dryer supplied
by A verified traveler
Posted 28 Oct 2019
Toiletries, etc not supplied
by A verified traveler from Kuala Lumpur
Posted 3 Jun 2019
Worth it With what you paid
by A verified traveler
Posted 30 Mar 2019
Room 203 :When we checked in there was no Shower Bath Towels provided and also the aircond was not functioning in which we contacted the Receptionist and they said they would raise a issue to fix. The next day morning I reminded the receptionist and she acknowledged. Breakfast was okay just don't expect fancy meals. By end of the day we returned to the room the air cond was not fixed and no cleaning of the room. Called the receptionist and a staff came to deliver fresh towels and he informed the maintenance do not work today thus air cond was not able to be fixed . He however asked for a change of room in which I believed should have done yesterday instead of today as we are checking out the following day. Quite unhappy with the service but enjoyed the place
by A verified traveler
Posted 5 Mar 2019
Nothing special.
Haven't bath room towel
by A verified traveler
Posted 22 Feb 2019
