Ratings based on 580 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2023
The hotel is nice and it has a superb sunrise. We had a premier sea view room and it was amazing to wake up and see that sunrise. Besides that though there is not much to do around and in the area dining options are limited. Cleanliness was ok but could be improved. Noise level was also hard to manage because there is a live band every night that we could hear from our room.
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWL Social Care Team
by A verified traveler
Posted 8 May 2023
All the staffs in RWL have been great, friendly and helpful.
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWL Social Care Team
by A verified traveler
Posted 7 May 2023
Had an amazing stay at resorts world langkawi. Beautiful view.. Kind staff and neat swimming pool and bar facilities
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWL Social Care Team
by A verified traveler
Posted 1 Apr 2023 on Hotels
nice resort with beautiful water view and
infinity poor
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWL Social Care Team
by A verified traveler
Overall OK, but room condition need to be improve
Posted 13 Feb 2023 on HotelsThe bathroom and room condition to be honest is not well maintained. Air conditioning is great, front desk service also friendly.
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWL Social Care Team
by A verified traveler
Posted 10 Jan 2023
Very good location and service. Staff was also friendly.
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWL Social Care Team
by A verified traveler
Posted 14 Dec 2022
Being one of Resort world's property, we expect a higher standard of service and all. Staff are friendly and warm, but other than that there are many to upgrade. Let's not waste the good location, please pump resources to upgrade the place.
Comment from Hotel Management
23 Nov 2023 by Social Care Team, Hotel Management
Dear Valued Guest,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. We are committed to addressing the issues you raised and implementing necessary improvements to ensure a better guest experience in the future. Your comments will be shared with our team to learn from and make the necessary changes.Thank you for bringing this to our attention, and we appreciate your understanding.Socially Yours,RWL Social Care Team
by A verified traveler
Holiday with friends
Posted 24 May 2022 on HotelsThe rooms given were too far from main lobby and carpark. Had to have a long walk
with our lugguge. There was no lift that serve 3rd floor for the rooms that we stay in hence need to use staircase to go to swimming pool and ground floor. request for additional amenities e.g shampoo/ shower bath through phone aand approached front desk, never receive until check-out on 3rd day.
Comment from Hotel Management
16 Jun 2022 by Social Care Team, Hotel Management
Dear Abdul,
Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future.
Socially Yours,
RWG Social Care Team
by A verified traveler
Posted 16 Jan 2022
Soundproof bad. Air conditioning not cold. SOP very loose. Didnt enforce must wear mask and glove during buffer breakfast.
Comment from Hotel Management
19 Jan 2022 by Social Care Team, Hotel Management
Dear Kah,
Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future.
Socially Yours,
RWL Social Care Team
by A verified traveler
Posted 7 Jan 2022 on Hotels
Best
Comment from Hotel Management
10 Jan 2022 by Social Care Team, Hotel Management
Dear Kamal,
Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :)
Socially Yours,
RWL Social Care Team
