Ratings based on 40 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from DeLand
Posted 11 Aug 2024
We really like this hotel. Close to beach access, small but nice pool, very friendly staff, good & fast hot water in the shower, daily towel service, breakfast pretty good with interesting upgrade options and bedding turndown service with chocolate and a kind card—nice touch!
The only possible areas for improvement might be a few things like closer bedside lamps for reading, bathing suit drying racks, stronger hair blower (perhaps ours was on its last leg!), better coffee at breakfast, mirrors cleaned a bit better & patching a couple places where cement had come off the walls. But this is perhaps being picky. This is a good place to stay.
by A verified traveler
Posted 5 Jul 2024 on Orbitz
The hotel and rooms are very comfortable and nicely decorated. My wife and I stayed for 2 days and then came back for another day after touring around Langkawi and going to a conference. Chenang beach is great fun and Arch Studio is only 100 m from the beach and dozens of restaurants, activities and shops. The staff is extremely friendly and helpful, including calling cabs, keeping our bags before/after our stays, and allowing us to check in early. Wonderful hotel in a lovely location and for a very fair price.
by A verified traveler
Posted 20 Jun 2024
Hotel is centrally located with many restaurants and shopping nearby! Room is pleasant spacious and generally well maintained. Love the paintings that are placed all over! Staff is very friendly and they also went the extra mile to surprise my son with a slice of cake in the room when they discovered he had a recent birthday.
by A verified traveler from Grey Lynn
Posted 9 Apr 2024
Great location in Cenang, and a really good hotel. Friendly and helpful staff, fabulous room and a comfortable bed.
by A verified traveler
Posted 22 Dec 2023 on Hotels
Very impressed with the accomodation. Just a couple of suggestions 1.Cusions needed on the sunbeds round the pool. 2. Rooms on the upper floors could do with a couple of chairs on the balcony.
Comment from Hotel Management
26 Jan 2024 by Ahmad, Hotel Management
Hi Simon,Thank you and noted on your comment. We will take note this and share to our team. Hope to see you again.
by A verified traveler
Posted 13 Sep 2023
Comment from Hotel Management
14 Sep 2023 by ASC, Hotel Management
Hi Adam, Thank you so much for staying with us and we really appreciate you leaving us a perfect score. Again we would like to thank you for staying with us, you have been a wonderful guest to us Hope to see you again soon.
by A verified traveler
Posted 7 Jan 2021 on Hotels
Comment from Hotel Management
20 Jan 2021 by ASC, Hotel Management
Thank you so much for staying with us and we really appreciate you leaving us a perfect score. Hope to see you again soon. Stay Safe.
by A verified traveler
Place under renovation
Posted 29 Feb 2020 on HotelsPleasant, clean, service was good. Unfortunately place under renovation and had stairs. And was not notified in the website.
Comment from Hotel Management
4 Mar 2020 by ASC, Hotel Management
Thank you for spending time leaving us a review. We really appreciate your honesty and will act accordingly to resolve this. Again we would like to thank you for staying with us, you have been a wonderful guest to us. Hope to see you staying with us again soon.
by A verified traveler
Posted 27 Jan 2020
Good location close to beach, bars and restaurants. Room was basic, tv did not work, very little water pressure in shower.
Comment from Hotel Management
3 Feb 2020 by ASC, Hotel Management
Thank you so much for the honest feedback. We really appreciate you spending time leaving us a review. We also would like to apologize for the inconvenience during your stay with us. We are using a smart TV with Netflix and Youtube as our main channel. We normally explain how to use the smart TV upon check in, maybe we missed to do so for you. As the water supply, the whole island is effected, some places got slow pressure and some dont even have water supply. this is why the pressure is slow. However, we manage to reserve a few tank of water for our guests, and also had a lorry on standby to fill up our tank in case our tank emptied.
Again, we are truly sorry for what happen and it will be great if this can be settle while you are here, but we missed our chance this time. We will make sure this wont happen again in the future.
Thanks again for everything, Hope to see you again in the future.
by A verified traveler
Perfect Solo Getaway
Posted 16 Jan 2020 on HotelsThank you for the kind hospitality.. Felt very welcomed when first arrived. Everything was smooth and fast. Staff there were friendly and always there when you need them.
The room was definitely clean and neat. Perfect location. Couldn't ask for more. Would definitely recommend Arch Studio!
Not forgetting, its surrounded by lotsa food and a great foot reflexology opposite.
It a must have and must try!
Overall, Perfect!
Comment from Hotel Management
19 Jan 2020 by ASC, Hotel Management
Hi Nureen,
Thank you very much for spending your time writing us such a beautiful review. All of us here are happy to know that you had a blast staying with us. It makes us feel motivate to do better after getting your review. Hope to see you staying with us again in the nearest future. All the best
