Ratings based on 805 Verified Reviews
4.0 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Achat Team, Hotel Management
Thank you for your positive feedback!
by A verified traveler
Posted 17 Dec 2024
It is clean and quite and the service offered was very
satisfying.
Comment from Hotel Management
18 Dec 2024 by Achat Team, Hotel Management
Thank you for your positive feedback!
by A verified traveler
Posted 12 Dec 2024
It was an okay hotel. The transport service and the Driver was excellent. Breakfast was too expensive.
Comment from Hotel Management
13 Dec 2024 by Achat Team, Hotel Management
Dear Guest,thank you very much for taking the time and rating us online! Guest satisfaction is our top priority.
by A verified traveler from Cottleville
Posted 8 Dec 2024
I do not like hidden prices and lack of true public information.I informed the hotel a few weeks in advance that I will come from a very late flight.
Received an answer "no problem".When I landed and found the "hotel shuttles" place it was 21:30, maybe 21:32.When I called the hotel, they said that the last shuttle for today is left and I need to take a taxi on my own. The taxi price is about 45 Euro. With an additional 45 Euro I was able to take a hotel in the airport itself and did not need a shuttle at all.
Morning shuttle is only one per hour, which is not so comfortable. Do you think it is free? No, Hotel shuttle costs an additional 5 Euro - it is a new hotel management direction starting after 6 December. One positive thing about the hotel - breakfast, but it starts at 7 only, so if you have an early morning flight, you miss it.
Comment from Hotel Management
9 Dec 2024 by Achat Hotel Frankfurt-Airport, Hotel Management
Dear guest,Thank you for your feedback.You sent us a message saying that you would be checking in late. However, you did not say that you would like to use the shuttle service. Otherwise, we would of course have told you.
by A verified traveler from Snellville
Posted 6 Dec 2024
Very friendly staff!
Comment from Hotel Management
8 Dec 2024 by Achat Team, Hotel Management
Vielen Dank, für Ihre positive Bewertung!
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Achat Team, Hotel Management
Vielen Dank für Ihre positive Bewertung!
by A verified traveler
Posted 3 Dec 2024
Lots of homeless looking people. I left at like 7am in the morning and there were homeless looking guys just staring at us
Comment from Hotel Management
9 Dec 2024 by Achat Hotel Frankfurt-Airport, Hotel Management
Thank you for your feedback. Unfortunately, we cannot choose our guests.Best regardsYour Achat Team
by A verified traveler
Posted 2 Dec 2024
It was ok
Comment from Hotel Management
2 Dec 2024 by Achat Team, Hotel Management
Dear Guest,thank you for your feedback!
by A verified traveler from TORONTO
Posted 27 Nov 2024
It is far from the airport but there is a free shuttle service upon request . It’s close to a lovely walking path, great breakfast nice modern room and spacious bathroom
Comment from Hotel Management
28 Nov 2024 by ACHAT Hotel Frankfurt-Airport, Hotel Management
Thanks so much :)
by A verified traveler
Posted 20 Nov 2024
not close to airport,
to little parking at hotel
Comment from Hotel Management
21 Nov 2024 by Achat Team, Hotel Management
Thank you for your feedback
