Ratings based on 139 Verified Reviews
4.5 Room cleanliness
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Staveley
Posted 1 Jan 2025
This was a wonderful little gem and we were sad to leave it. A cosy little apartment, which was a great base in a safe and convenient area. Accessible to several grocery shops including Lidl, amazing bakeries, a wonderful coffee shop/ delectable pizza bistro downstairs, walkable distance to Belvedere palace and copious other beautiful sights or a few yards away from the tram.
The apartment itself was compact, modern but had everything you may need in the kitchen and bathroom and ergonomic storage facilities.
There was good communication and easy but effective access to the apartment block and room.
We would definitely recommend Jimmy’s.
by A verified traveler
Posted 18 Oct 2024
perfect location, close to amenities . super clean, updated location. loved the water pressure and hot water. loved the bed, loved the kitchenette, loved the elevator, loved the easy check-in. love the no keys required.
Comment from Hotel Management
22 Oct 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Gilles ,Thank you for sharing your wonderful experience at Jimmy's Apartments ! We're thrilled to hear that you enjoyed the perfect location and found the apartment super clean and updated. We strive to provide a seamless experience for our guests, and your feedback confirms that we're on the right track.We appreciate your kind words and hope to welcome you back for another fantastic stay in the future!Best wishes from Vienna and our Team.
by A verified traveler from Villa Park
Posted 29 Sep 2024
It is a great place, very clean, spacious, and having a small ice kitchen (although I have to didnot use it).
The only thing is that I did not know that I must contact the hotel after my booking with Expedia. I was almost locked outside hotel late at night. Fortunately, I was was able to call the hotel and get the help. The receptionist was very nice and helpful.
Comment from Hotel Management
6 Oct 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Ting,Thank you for sharing your feedback regarding your recent stay at Jimmy's Apartments . We are delighted to hear that you found the apartment to be clean, spacious, and well-equipped, and that our receptionist was able to assist you effectively.We apologize for the confusion regarding the check-in process, especially during late hours. We understand the importance of providing clear instructions, and we will work to improve our communication with guests booking through third-party platforms like Expedia.We appreciate your kind words and hope to welcome you back for a future stay.Best regards, Jimmy's Team
by A verified traveler
Nice place and location, poor management.
Posted 22 Sep 2024 on HotelsEasy to find, clean, quiet, big apartment. A nice place to stay that even has a shared area where you can meet others. Unfortunately let down by poor communication - no code to check in was provided until many hours after I asked for it, luckily I was arriving in the evening. The cleaner also decided to make a start an hour before check out time while I was out even though all my stuff was very obviously still inside, I came back to an open door for anyone to walk into... Not acceptable, I'm sure it's not the normal experience though.
Comment from Hotel Management
26 Sep 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Anonymous,Thank you for taking the time to share your recent stay experience at Jimmy's Apartments ! We are glad to hear that you found the apartment easy to find, clean, and spacious, as well as appreciating the shared area for meeting others.I sincerely apologize for the poor communication regarding your check-in code and the premature entry by the cleaner before your check-out time. This is certainly not the standard we strive for, and I understand how concerning that must have been for you. We hope to welcome you back in the future for a much-improved stay!Best wishes from Vienna and our Team.
by A verified traveler
Posted 15 Sep 2024
We had a nice stay
Comment from Hotel Management
22 Sep 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Fernando ,Thank you for choosing Jimmy's Apartments for your recent visit! It's fantastic to learn that you had a comfortable stay with us. We hope to have the pleasure of hosting you again soon.Best regards,Jimmy’s Team
by A verified traveler
Posted 22 Aug 2024 on Hotels
V nice but bathroom 1 not enough
Comment from Hotel Management
31 Aug 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest,Thank you for taking the time to share your recent stay experience at Jimmy's Apartments! We are glad to hear that you enjoyed your visit and found the apartment comfortable.I apologize for any inconvenience caused by the bathroom facilities. We hope to have the pleasure of welcoming you back in the future and providing you with a more satisfactory experience.Greetings from Vienna and our Team.
by A verified traveler
Posted 7 Aug 2024
Lovely property, comfy beds, great shower. Coffee machine, hob and microwave. Big fridge, dishwasher. No air con but fan provided in the apartment. Easy code access but the codes are only given on the day. Would definitely stay here again. Only 5 tram stops to get to the city centre. Always felt safe. Really nice pizza restaurants underneath apartments.
Comment from Hotel Management
8 Aug 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Guest,Thank you for your lovely review and for staying . We're pleased to hear that you enjoyed the comfortable beds, great shower, and well-equipped kitchen. It's great to know you found the location convenient, with easy access to the city center and nice pizza restaurants nearby.We apologize for any inconvenience regarding the air conditioning, but we’re glad the fan provided helped. We look forward to welcoming you back on your next visit to Vienna!
by A verified traveler
Posted 28 Jul 2024
The apartment was decently outfitted with a good strong shower. There was no air conditioning, only a fan, so it was very hot. The other downside was the WiFi didn’t work a lot of the time.
Comment from Hotel Management
31 Jul 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Eric,Thank you for taking the time to share your recent stay experience . We’re glad to hear that you appreciated the well-outfitted apartment .Please, accept my apology for any inconvenience you encountered during your stay. We take the delivery of exceptional guest experience very seriously and will continue to improve on this.We do hope to welcome you back again soon. Best wishes from Vienna and our Team
by A verified traveler
Posted 22 Jul 2024
Great location a couple of kilometres from the city centre. Apartment was clean, well stocked, and very modern. Lots of grocery stores nearby as well as pubs and restaurants.
Comment from Hotel Management
23 Jul 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Derek,Thank you for sharing your thoughts on your recent stay with us! We are delighted to hear that you enjoyed the convenient location of our apartment, just a couple of kilometers from the city center. It's wonderful to know that you found the apartment clean, well-stocked, and modern.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best wishes from Vienna and our Team.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by Yours sincerely, Stepanka SRNCOVA, Hotel Management
Dear Madeleine , I would like to take this opportunity to thank you for choosing for your recent visit. I hope you will come back and visit us when you are again in Vienna. We all wish you a wonderful summer. Greetings from Vienna and our Team.
