Ratings based on 974 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler from Cape Coral
Posted 25 Nov 2024
Easy access for parking next to the hotel. Restaurant on premise for evenings that you wish to stay in. Many restaurant opportunities just down the road as well.
Comment from Hotel Management
26 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Edward, thank you for sharing this positive review. We are so glad you enjoyed your stay here with us at Hilton Garden Inn I95 Outlets! We appreciate our location here in West Palm Beach just as much as you do. We hope you’ll stop by again when you’re in the neighborhood.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Tanaya, Hotel Management
Thank you for your recent stay with us. We appreciate your review and hope to see you again soon!
by A verified traveler
Posted 21 Nov 2024
Unprofessional.
They have zero customer service etiquette!
Comment from Hotel Management
21 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Tregonie, we are sorry to hear you were unsatisfied with your stay. It seems like you tried to cancel your reservation the day of and unfortunately, your reservation was prepaid non-refundable through Expedia. We hope you give us a second chance in the future.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Brightson, thank you so much for your five-star review! We are delighted to hear that you had a positive experience with us at Hilton Garden Inn I95 Outlets. We hope you'll visit us again soon!
by A verified traveler
Posted 12 Nov 2024
Great stay as always! Its our go to spot every time were in West Palm Beach
Comment from Hotel Management
13 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hi Johana, thank you for choosing to stay with us at Hilton Garden Inn I95 Outlets! We're glad to hear that you were satisfied with your stay. We look forward to welcoming you back in the near future!
by A verified traveler from Bronx
Posted 12 Nov 2024
My stay was great I love it
Comment from Hotel Management
12 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Francia, thank you so much for your five-star review! We are delighted to hear that you had a positive experience with us at Hilton Garden Inn I95 Outlets. We hope you'll visit us again soon!
by A verified traveler from West Harrison
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Cindy, thank you for your recent stay here at Hilton Garden Inn I95 Outlets! We are so happy to hear that you enjoyed your stay with us. We appreciate your feedback and hope to see you again soon!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Kevin, thank you for your recent stay here at Hilton Garden Inn I95 Outlets! We are so happy to hear that you enjoyed your stay with us. We appreciate your feedback and hope to see you again soon!
by A verified traveler
Posted 10 Nov 2024
Excellent
Comment from Hotel Management
11 Nov 2024 by Leslie Front Desk Supervisor, Hotel Management
Hello Luis, thank you so much for your five-star review! We are delighted to hear that you had a positive experience with us at Hilton Garden Inn I95 Outlets. We hope you'll visit us again soon!
