Ratings based on 980 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Wonderful location to WCBC and shopping.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Great staff, very personable and friendly!
by A verified traveler
Posted 17 Nov 2024
I enjoyed my stay, very clean, staff were friendly and helpful. I loved it has a microwave too besides refrigerator!!!!
by A verified traveler
Posted 17 Nov 2024
by A verified traveler
Posted 16 Nov 2024
Service was awesome. Smelled like cigarettes
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Hotel manager, Hotel Management
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Karla IrahetaGeneral Manager661-418-0850gmbwplancaster@gmail.com
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Dear Janet,Thank you for taking the time to rate your stay at Best Western Plus Desert Poppy Inn. We are sorry to see that you've left a 2-star rating, and regret that we didn't meet your expectations during your visit.We would greatly appreciate the opportunity to understand where we fell short so we can make the necessary improvements. Please feel free to share your experience and any specific areas where you believe we could have done better. Your feedback is crucial in helping us provide a superior experience for you and other guests in the future. Warm Regards,General ManagerBest Western Plus Desert Poppy Inn
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by General Manager, Hotel Management
Dear Patricia,Thank you for the perfect rating! We're overjoyed to receive your 5 out of 5 review, and we're glad to hear that you had a great experience. Your satisfaction is our top priority. We hope to see you again soon! Sincerely, Karla IrahetaGeneral Manager
