Ratings based on 418 Verified Reviews

4.7 out of 5
94% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 13 Sep 2024
We had a lovely big room with a very modern bathroom. The staff were excellent and the room was serviced every day.
Comment from Hotel Management
23 Sep 2024 by Olivia , Hotel Management
Dear Martin,Thank you for your review.So pleased you enjoyed your recent stay with us!We look forward to welcoming you back.Kind regards,Olivia
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Olivia, Hotel Management
Thank you for your review!
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Everything was made very easy, staff were friendly and very helpful - I couldn't carry bags easily but they took them up for me. A flask of fresh milk in the room was brilliant, real coffee-making (pod) facility, coffee bags (decaf and normal), good tea - all lovely. Clean, comfortable, great breakfast. Nothing at all could be faulted.
Comment from Hotel Management
23 Sep 2024 by Olivia , Hotel Management
Dear Elizabeth,Thank you for your review, so pleased you enjoyed your recent stay with us, especially enjoying the in room amenities. We look forward to welcoming you back!Kind regards,Olivia
4 out of 5
by A verified traveler from Ottawa

Posted 7 Sep 2024
Great service, staff was welcoming and attentive to our needs.
Comment from Hotel Management
23 Sep 2024 by Olivia , Hotel Management
Dear Donald,Thank you for your review, so pleased you enjoyed your recent stay with us.We look forward to welcoming you back.Kind regards,Olivia
4 out of 5
by A verified traveler

Posted 23 Jul 2024
Lovely room, very friendly and helpful staff
Comment from Hotel Management
31 Jul 2024 by Olivia, Hotel Management
Dear Lynne-Marie,Thank you for your review and for the kind comments about our team. We look forward to welcoming you back on your next visit. Kind regards,Olivia
5 out of 5
by A verified traveler

Fab hotel, central location

Posted 20 Jun 2024 on Hotels
Fab hotel, central location. Staff are welcoming and efficient. Room was spacious and clean. Excellent shower and beds were very comfy. Breakfast was superb! Nothing was too much trouble. We've booked a return visit!
Comment from Hotel Management
31 Jul 2024 by Olivia, Hotel Management
Dear Laura,Thank you for your review! So great to read you enjoyed your recent stay with us, thank you for the kind comments about our facilities and breakfast. We look forward to welcoming you back.Kind regards,Olivia
5 out of 5
by A verified traveler

Posted 14 Jun 2024
I very much enjoyed my 2-night stay here. The staff were friendly and very helpful, the room was everything it should be, the atmosphere was pleasant and quiet, and the evening meal I had was very good - I particularly appreciated that everything arrived in a very timely way despite two quite large parties being catered for at the time (all credit to the staff that evening). One of the best stays I've had in quite a while.
Comment from Hotel Management
31 Jul 2024 by Olivia, Hotel Management
Dear Robert,Thank you for taking the time to write us a review!So pleased you enjoyed your stay with us, especially your evening meal. We look forward to welcoming you back soon.Kind regards,Olivia
5 out of 5
by A verified traveler

Posted 14 Jun 2024 on Hotels
Just a quick overnighter but the room was clean and comfy and the breakfast was great
Comment from Hotel Management
31 Jul 2024 by Olivia, Hotel Management
Dear Mark,Thank you for your review, great to read you enjoyed your recent stay and breakfast with us. We look forward to seeing you again. Kind regards,Olivia
5 out of 5
by A verified traveler

Posted 8 Jun 2024
This hotel is simply perfect. The rooms were clean and well-apportioned. They contained everything travelers would need. The breakfast was exceptional and the dinner menus delicious. The location is great for getting about and no noise at night. Absolutely recommend.
Comment from Hotel Management
31 Jul 2024 by Olivia, Hotel Management
Dear Doreen, Thank you for taking the time to write us a review, so pleased to read you enjoyed your recent stay with us especially your evening meal and breakfast in our restaurant! We look forward to welcoming you back again. Kind regards,Olivia
3 out of 5
by A verified traveler

Posted 7 May 2024
Friendly staff and a good cooked breakfast in the morning.