Ratings based on 262 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from washington
Posted 19 Nov 2024
by A verified traveler from washington
Posted 30 Oct 2024
It was a great short stay
by A verified traveler
Posted 27 Oct 2024
This place is so bad we checked out after being there for just 5 hours. The room immediately smelled of cigarette smoke upon entry, there were cigarette ashes on the lamp beside the bed, stains on the chair, curtains and walls, there was a splatter that was either red wine or blood on the wall near restroom, the AC squeaked constantly, and there were several bugs in the room due to a crack in the door that you could see through to the outside. The staff, at the front desk seemed to be unbothered and didn't care about my complaints either. She was courteous but not warm or pleasant. No receipt was offered for my checkout. I can only hope I won't be charged for something additional. Totally wish I could get a refund but I'm aware that's a slim slim chance. I will never stay here again or perhaps any other hotel owned by this company. Don't waste your money.
Comment from Hotel Management
28 Oct 2024 by BP, Hotel Management
Dear Guest,Thank you for taking the time to review us on your recent stay at Quality Inn.On behalf of our entire team, I would like to sincerely apologize for failing to exceed your expectations. Your satisfaction is very important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Brijesh PatelGeneral ManagerQuality Inn
by A verified traveler
Posted 22 Oct 2024
Our room was only cleaned one day. We had full thrash cans and no towels. There was roaches in the room.
by A verified traveler
Posted 14 Oct 2024
The property was in a convenient location with various surrounding restaurants.
by A verified traveler
Posted 9 Oct 2024
by A verified traveler
Posted 4 Oct 2024
by A verified traveler
Posted 29 Sep 2024
I arrived to find the place with no power and she couldnt even check me into a room. We ended up having to go over an hour away to find somewhere else to stay
by A verified traveler
Posted 11 Sep 2024
great stay! would stay again
by A verified traveler
Posted 1 Sep 2024
Unfortunately, I was charged twice
