Ratings based on 985 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Dec 2024
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Hotel Management, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. We are so happy you enjoyed your stay with us! Once again thank you and we can’t wait to welcome you back to the Hampton Inn and Suites on your next visit to the Antelope Valley.
by A verified traveler
Posted 8 Dec 2024
What we did NOT like is the strange $15.00 daily parking fee!! that is ridiculous for Lancaster, CA.
Comment from Hotel Management
9 Dec 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR FEEDBACK!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
9 Dec 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR FEEDBACK!
by A verified traveler
Posted 4 Dec 2024
The property charges for car parking of hotel guests which are not shown while booking. One need to read between lines of their charges to understand such fares. This is not normal for a reputed hotel. Moreso, staff don't clarify such issue while check in. NOT A GOOD EXPERIENCE.
Comment from Hotel Management
4 Dec 2024 by v, Hotel Management
We do apologize for the inconvenience. Parking charges are stated on the expedia website where you booked.
by A verified traveler
Posted 2 Dec 2024
The only 2 things I found unfavorable about this particular hotel was not being made aware that I had to pay a per night, per vehicle, parking fee and that their washing machine was glitchy and overcharged then didn't want to work properly. Aside from those, everything was good.
Comment from Hotel Management
2 Dec 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR FEEDBACK!
by A verified traveler
Posted 18 Nov 2024
Your staff are amazing,so helpful and friendly 5 stars
Comment from Hotel Management
18 Nov 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR FEEDBACK!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW WE APPRECIATE YOUR FEEDBACK!
by A verified traveler
Posted 16 Nov 2024
I didn't like paying an extra $15/night for parking, but I guess that's California.
Comment from Hotel Management
16 Nov 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW!
by A verified traveler
Posted 15 Nov 2024
The customer service was outstanding!
Thank you all!
Comment from Hotel Management
16 Nov 2024 by MARINA, Hotel Management
THANK YOU FOR YOUR REVIEW HOPE TO SEE YOU AGAIN SOON!
