Ratings based on 964 Verified Reviews
3.6 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
21 Nov 2024 by MS, Hotel Management
Dear T:We are glad that for the most part your stay was pleasant. Also, thank you for taking the time to give us a kind review.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
21 Nov 2024 by MS, Hotel Management
Dear Kurt:We are glad that for the most part you had a pleasant stay. Also, thank you for taking the time to give us a kind review.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by MS, Hotel Management
Dear Weonmyung:We are glad that you had a wonderful stay. Also, thank you for taking the time to give us a kind review.
by A verified traveler
Posted 17 Nov 2024
Place is DISGUSTING!! Filthy with body hair left all over shower. The tubs in all the rooms that our team had, were full of brown rusts. Dilapidated and should not be worth more than $20 per night. If that. Plus we would leave signs for them not to clean room. We would come back with our doors open, towels changed and that’s. Didn’t clean room, and obviously looked thru our bags. DO NOT BOOK
Comment from Hotel Management
19 Nov 2024 by MS, Hotel Management
Dear Mercedes:We are sorry that you had a subpar stay.
by A verified traveler
Posted 16 Nov 2024
There were young people running down the halls, very noisy, and slamming doors @ 2:00 AM and no one addressed the issue, consequently my wife and I got little sleep.
Comment from Hotel Management
16 Nov 2024 by MS, Hotel Management
Dear William:Apologies for the noise. Also, thank you for the review.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by MS, Hotel Management
Dear Richard:We are glad that for the most p[art your stay was pleasant. Also, thank you for taking the time to give us a kind review.
by A verified traveler
Posted 15 Nov 2024
This hotel is very dirty and clearly doesn’t clean the rooms throughly. Upon arrival to my room I noticed the bathroom floor and bathroom shower curtain was dirty with stains and filth. The shower wasn’t clean either. It was absolutely awful. I took pictures as well. The beds felt like prison beds. Hard as a rock. Only one pillow was given on the bed. The hotel was not good at all. On a more positive note, the staff was very nice.
Comment from Hotel Management
15 Nov 2024 by MS, Hotel Management
Dear Lynnsey:We are sorry that the bathroom wasn't cleaned properly. Also, thank your for the review.
by A verified traveler
Posted 14 Nov 2024
We are pleased with our accommodations, room is spacious and clean. All those we have come in contact with are friendly and helpful.
Comment from Hotel Management
14 Nov 2024 by MS, Hotel Management
Dear Debby Finnessy:We are glad that you had a wonderful stay. We also thank you for taking the time to give us a kind review.
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by MS, Hotel Management
Dear Kurt:We are glad that your stay was wonderful. Also, thank you for taking the time to give us a kind review.
by A verified traveler
Posted 9 Nov 2024
Their is no non smoking wing. Staff at front desk when cheking was very disorganized. Waited long time to chek in. I have to check out and stayed in another place. Very noisy
Comment from Hotel Management
9 Nov 2024 by MS, Hotel Management
Dear Bitsue:I'm sorry that one of the hotel wings smelled of smoking and that there was a lot of noise.
