Ratings based on 969 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Dec 2024
Older hotel but super clean. Convenient. Location. Large rooms and comfortable beds.
Comment from Hotel Management
20 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your rating and review. We are happy that you found our property to be well kept and our rooms to be large and comfortable. Thank you for choosing to stay with us and we hope to see you again.
by A verified traveler
Posted 18 Dec 2024
My family enjoyed the atmosphere, breakfast and pool. 24/7 tea, coffee and cookies!
We will be back next year.
Comment from Hotel Management
18 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your generous rating and kind words. We are happy tha t you enjoyed our breakfast and pool. We are also glad that you found our atmosphere welcoming and had time to enjoy our coffee station and complimentary cookies. Thank you for your business and we wish you safe travels.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
16 Dec 2024 by CIS Management, Hotel Management
Thank you for taking the time to rate your experience with us. We want to offer our sincerest apologies that we fell below your expectations. We hope your next trip to Lancaster, PA provides you with a memorable and enjoyable stay. Safe Travels!
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for taking the time to leave us a rating. We are always glad to hear that our guests felt we earned a 5 out of 5 rating! Thank you for your business and we wish you safe travels.
by A verified traveler
Posted 15 Dec 2024
The room and service were great! The pillows suck that is the only negative thing I have to say!!
Comment from Hotel Management
18 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your rating and review. We are happy that you found our rooms and service to be great. We are sorry that you did not like our pillows. We converted to all synthetic pillows to avoid allergine issues. Thank you for your business and we wish you safe travels.
by A verified traveler from Cuyahoga Falls
Posted 15 Dec 2024
Fourth year staying here as we attend Christmas shows at Sight & Soubd and AMT. Great location, breakfast average. They are attentive to making your stay meet your expectations.
Comment from Hotel Management
15 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your rating and review. We are always happy to hear from our return guests. We are glad that you found our location convenient and our staff to be attentive. Thank you for your business and we wish you safe travels.
by A verified traveler
Posted 15 Dec 2024
The road noise is loud at night, however, get a room towards the back and it will be better!
Comment from Hotel Management
15 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your rating and review. We are sorry that you experienced traffic noise. For future stays, we recommend booking a one bedroom, two queen bed suite. All of which face the back. Thank you for your business and we wish you safe travels.
by A verified traveler
Posted 13 Dec 2024
Everything was great
Comment from Hotel Management
13 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your rating and review. We are always happy to hear that our guests had a great stay. Thank you for your business and we hope to see you again.
by A verified traveler from meadville
Posted 12 Dec 2024
Comment from Hotel Management
12 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for leaving a rating. We are always happy when our guests felt we earned a 5 out of 5 rating! Thank you for your business and we hope to see you again.
by A verified traveler
Posted 11 Dec 2024
very mice staff snd the toom was great.
Comment from Hotel Management
11 Dec 2024 by Country Inn & Suites, Hotel Management
Thank you for your rating and review. We are so happy that you enjoyed your room and found our staff to be friendly. Thank you for your business and we wish you safe travels.
