Ratings based on 345 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from La mirada
Posted 12 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Hotel Management, Hotel Management
Dear Jaesung, Thank you very much for taking the time to rate us after your stay. We are delighted that you enjoyed your time with us enough to warrant a perfect score! We very much hope to have the opportunity to host you again in the future. - Comfort Inn & Suites Lancaster
by A verified traveler
Posted 11 Nov 2024
Good staff
Comment from Hotel Management
13 Nov 2024 by Hotel Management, Hotel Management
Dear Hector, thank you for your kind words! We're so glad to hear that you had a positive experience with our staff. We take great pride in providing excellent service, and your feedback means a lot to us. We hope to welcome you back soon! - Comfort Inn & Suites Lancaster
by A verified traveler from Lancaster
Posted 10 Nov 2024
If you have trouble sleeping with light beaming in your window, don't stay here. They have fake curtains that don't close, no blackout curtain; facing the street get all night lighting in your window
Comment from Hotel Management
11 Nov 2024 by Hotel Management, Hotel Management
Dear Tonia, thank you for your feedback. We apologize for the inconvenience you experienced with the lighting in your room. We understand how important a restful night's sleep is, and we regret that the curtains did not meet your expectations. Your comments will be shared with our team as we continue to explore ways to improve our rooms for a more comfortable stay. We hope you'll give us another chance in the future! - Comfort Inn & Suites Lancaster Antelope Valley
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hotel Management, Hotel Management
Hello Ana, It looks like we did not provide the level of stay we strive to offer our guests and apologize for that. We appreciate you taking the time to rate your stay and hope we can have the opportunity to better serve you in the future. - Comfort Inn & Suites Lancaster Antelope Valley
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Management, Hotel Management
Dear Nicoya, thank you for your lovely rating! We’re delighted to hear that you found our hotel enjoyable. Providing a welcoming environment for our guests is our top priority, and your feedback reassures us that we’re on the right track. We hope to welcome you back soon for another enjoyable stay! - Comfort Inn & Suites Lancaster Antelope Valley
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Dear Nicoya, Thank you very much for taking the time to rate us after your stay. We are delighted that you enjoyed your time with us enough to warrant a perfect score! We very much hope to have the opportunity to host you again in the future. - Comfort Inn & Suites Lancaster
by A verified traveler
Posted 27 Oct 2024
Absolutely awaful
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Dear Xoch, I’m truly sorry to hear that your experience did not meet your expectations. We take your feedback seriously and would appreciate the opportunity to address your concerns directly. Please reach out to us so we can better understand what went wrong and work towards making things right. Your satisfaction is important to us, and we hope to regain your trust in the future. - Comfort Inn & Suites Lancaster Antelope Valley
by A verified traveler
Posted 26 Oct 2024
Good
Comment from Hotel Management
28 Oct 2024 by Hotel Management, Hotel Management
Dear Ramiro, thank you for rating your stay. We always enjoy seeing when our guests have a good visit. We hope to have you back again soon. - Comfort Inn & Suites Lancaster Antelope Valley
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Hotel Management, Hotel Management
Dear Axie, It looks like we did not provide the level of stay we strive to offer our guests and apologize for that. We appreciate you taking the time to rate your stay and hope we can have the opportunity to better serve you in the future. - Comfort Inn & Suites Lancaster Antelope Valley
by A verified traveler from Burbank
Posted 15 Oct 2024
The room was clean easy to check in and out staff was friendly. The jacuzzi room had a fireplace which I thought was different
Comment from Hotel Management
15 Oct 2024 by Hotel Management, Hotel Management
Dear Ralph, thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and found our staff friendly. We're glad the jacuzzi room with a fireplace added a special touch to your experience. We hope to welcome you back for another relaxing getaway soon! - Comfort Inn & Suites Lancaster Antelope Valley
