Ratings based on 1,600 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Sz
by A verified traveler
Posted 19 Nov 2024
What a GREAT hotel! Couldn’t have asked for a better time. We will absolutely return.
Comment from Hotel Management
20 Nov 2024 by Coral, Hotel Management
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a great time at our hotel. It means a lot to us that you plan to return! If there’s anything specific you loved or any suggestions you have for your next visit, feel free to share. We can’t wait to welcome you back!
by A verified traveler
Posted 18 Nov 2024
Very clean and fun
Comment from Hotel Management
20 Nov 2024 by Coral, Hotel Management
Thank you for your fantastic feedback! We’re so glad to hear you found our hotel clean and fun. We strive to create a welcoming atmosphere for all our guests. We look forward to seeing you again soon for more great experiences!
by A verified traveler
Posted 18 Nov 2024
The property has a unique and fun atmosphere, especially for fans of Cartoon Network, whether you're a kid or an adult. However, we did notice a few quirks during our stay that we hope can be improved upon.
* The menu in both the kitchen and cafe was often lacking key ingredients, leaving some items unavailable despite the already limited options.
* They were unable to store bags for guests before/after they checked out. A first for us.
* The Bearista Cafe had inconsistent hours. During my last visit, it was a great spot to relax while the main kitchen was closed, but this time it seemed to align more closely with the kitchen's hours, which felt a bit odd.
* Last November, there was a bartender for adults in the cafe, which added to the welcoming vibe. It would have been nice to see that again, though they did still have alcoholic beverages.
These minor issues aside, the overall experience was still enjoyable!
Comment from Hotel Management
18 Nov 2024 by Coral, Hotel Management
Thank you for sharing your detailed feedback! We're glad to hear you enjoyed the unique and fun atmosphere of our property.We apologize for the inconveniences you encountered during your stay. Your comments about the kitchen and cafe menus, luggage storage, Bearista Cafe hours, and the absence of a bartender are very helpful. We will address these issues to enhance the guest experience.We appreciate your understanding and patience. We look forward to welcoming you back for an even better stay next time!
by A verified traveler
Posted 17 Nov 2024
Lots of things to do at hotel. Ceilings, walls and furniture were dirty.
Comment from Hotel Management
18 Nov 2024 by Coral, Hotel Management
Thank you for sharing your feedback. We're glad you found plenty of activities to enjoy at the hotel.We apologize for the cleanliness issues with the ceilings, walls, and furniture. We'll address this with our housekeeping team to ensure improvements are made.We appreciate your comments and hope to provide a better experience in the future.
by A verified traveler
Posted 17 Nov 2024
Could stand some updating. Bathroom show rust spots.
Comment from Hotel Management
18 Nov 2024 by Coral, Hotel Management
Thank you for your feedback. We appreciate you bringing this to our attention.We're sorry to hear about the bathroom. We will address this with our maintenance team to ensure improvements are made. Your comments help us improve, and we hope to provide a better experience in the future.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Coral, Hotel Management
Thank you for your kind words! We're thrilled to hear that you love the Cartoon Network Hotel. Your feedback means a lot to us.We can't wait to welcome you back for more fun and memorable moments!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Coral, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you had a great stay. Your support means a lot to us!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Coral, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you had a great stay. Your support means a lot to us!
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Coral, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear you had a great stay. Your support means a lot to us!
