Ratings based on 60 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Lampang, Hotel Management
Dear Suzanne,Thank you for staying with us and taking time to share feedback. We are delighted that you enjoyed the hospitality. We look forward to welcoming you back. Best regards,Lampang River Lodge
by A verified traveler
Relaxing resort
Posted 17 Jul 2024 on HotelsRelaxing place with nice pool. It is far from Lampang but can get a taxi in. There was some construction in the low season (July) and walkways could do with an upgrade but overall a nice place to relax. Other than the pool not too much to do at the resort other than relax. Interesting wildlife, turkey like birds, roamed the peaceful grounds.
Comment from Hotel Management
17 Jul 2024 by Lampang Lodge, Hotel Management
Dear John, Thank you for staying with us and taking the time to leave a valuable review. We are delighted that you enjoyed the hospitality. We look forward to welcoming you back. Best regards, Lampang River Lodge
by A verified traveler
Posted 12 Jul 2024
I reserved a Lanna Superior room with a King Bed two weeks before I arrived. At that time, a total of 4 rooms were shown as available. I notified the property I would be arriving late.
When I arrived, I was put in a room with two twin beds. When I stated I had reserved a King bed, they simply moved two twin beds together in the room. at 189 cm and 100 kg, a twin bed is too small for me. The bedframe creaked all night, and there was a 5-6 cm gap between the beds, making it impossible to lay next to my GF.
So, instead of upgrading me to a room that had a King Bed, they downgraded my accommodation. POOR BUSINESS PRACTICE! The next morning, I spoke with the property manager; they moved me to a better room, but I had already spent a sleepless night, and my trip was ruined - too tired to do what I had planned the following day.
Though this is a lovely place, the management does not comprehend the issue. They rented more rooms than they had available for my type of room, and instead of equal to/better than change, downgraded my room. No commitment to change the policy, train the staff, do anything different.
When I discussed this with the property manager, it went nowhere - waste of time and breath. I cannot recommend staying here for this reason.
Comment from Hotel Management
13 Jul 2024 by Lampang River Lodge, Hotel Management
Dear David, Thank you for staying with us and taking the time to leave a valuable review. We are deeply sorry to learn about your unfavorable experience as our guest. Please allow us to explain further.Our front desk team typically manages Lanna Superior rooms with King Beds very effectively, ensuring that room availability accurately reflects on booking platforms. As part of our standard procedure, once an issue arises, we promptly upgrade the guest to an alternative room type with a king-size bed to ensure their satisfaction.Unfortunately, during your arrival, there was a lapse in internal communication, resulting in certain protocols not being followed. To prevent such occurrences in the future, we have increased the availability of king-size beds within the Lanna Superior room category to better accommodate booking volumes. We’ve also emphasized to staff the importance of paying closer attention to this matter to ensure the best accommodation experience for our guests.We sincerely apologize for any inconvenience this may have caused and hope you will give us another opportunity to regain your trust. Best regards, Lampang River Lodge
by A verified traveler
Peaceful Get away
Posted 3 Jul 2024 on HotelsNice relaxing place, good pool, breakfast fine, dinner ok. In the off season nit many people, so can get deals. Lovely grounds are generally well kept, though the construction techniques used seem amateur, e.g the,walkways. There was someinor construction with pipes whike we were here. Good price in iff season, june july.
Comment from Hotel Management
3 Jul 2024 by Lampang, Hotel Management
Dear John, Thank you for staying with us and taking the time to leave a valuable review. We are happy that you enjoyed the stay. We look forward to welcoming you back. Best regards, Lampang River Lodge
by A verified traveler
Posted 11 Jun 2024
Beautiful, peaceful stay
Comment from Hotel Management
11 Jun 2024 by Lampang River Lodge, Hotel Management
Dear David, Thank you for staying with us and taking the time to leave a valuable review. We are delighted to hear that you had a wonderful time enjoying the hospitality. We look forward to welcoming you back. Best regards, Lampang River Lodge
by A verified traveler
Posted 27 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by Lampang Lodge, Hotel Management
Dear Alexander, Thank you for staying with us and taking the time to leave a valuable review. We are delighted that you enjoyed the hospitality. We look forward to welcoming you back. Best regards, Lampang River Lodge
by A verified traveler from honolulu
Posted 7 Aug 2022 on Travelocity
Private and quiet
by A verified traveler
Wonderful Property
Posted 21 Apr 2022 on HotelsLovely property, very beautiful scenery and well maintained landscape. Parking is right on-site under many trees. No problem though, they spray your car in the morning to remove all the leaves, etc. The cottages are very romantic & private (stand alone houses), nicely furnished and layout is perfect despite being in desperate need of upgrades or renovations. Check-in/out smooth and very organized. Swimming pool is very nice, well maintained. Breakfast was good, due to Covid restrictions only jad option of 3 Sets though you could order multiple sets if desired. Would recommend but certainly need car to travel around Lampang.
by A verified traveler
Wonderful and Quaint
Posted 21 Feb 2021 on HotelsAs others mentioned, the grounds are amazing and the highlight. The restaurant quality was very good. The room was quaint with a rural Thai style.
We'll be back.
by A verified traveler
reat place to relax.
Posted 14 Oct 2020 on HotelsGreat resort with nice pool. Restaurant and coffee shop were also good.
