Ratings based on 219 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Oldsmar
Posted 7 Oct 2024
Right by Big Ben.
Comment from Hotel Management
7 Oct 2024 by Jaroslaw, Hotel Management
Dear Danesh,Thank you for your 5/5 review! We're thrilled to know you had a great stay with us. Your positive rating means a lot to the team, and we hope to welcome you back again soon!
by A verified traveler
Don't expect a lie in!
Posted 20 Aug 2024 on HotelsNice and comfortable with great location but super loud in the morning with the trains screeching right behind you
Comment from Hotel Management
20 Aug 2024 by Luca Bianchi, Hotel Management
Thank you so much for choosing Stowaway for your recent stay and for taking the time to share your feedback. We're glad to hear that you enjoyed our location. Apologies for any inconvenience caused by the noisy train in the morning.Kind regards,
by A verified traveler
Posted 16 Aug 2024 on Wotif
Had a great stay. Read the StowAway reviews and came prepared with earplugs for when I went to sleep. I couldn't access my emails on the way to the hotel when I arrived in London and was very quickly helped when I rang up to get the access codes. Super comfortable bed. Close to Waterloo Station, which was great. Would definitely stay again!
Comment from Hotel Management
19 Aug 2024 by Joao, Hotel Management
Dear Kerry,Thank you so much for your wonderful review! We're thrilled to hear that you had a great stay with us and that our team could assist you quickly when you needed help with the access codes. It's also fantastic to know that you found the bed super comfortable and appreciated our convenient location near Waterloo Station. We're glad you came prepared with earplugs, although we always aim to make every guest's stay as peaceful as possible. We can't wait to welcome you back on your next visit to London!Best regards,
by A verified traveler
Posted 13 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Joao, Hotel Management
Dear Chris,Thank you for your perfect score! We're so pleased to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and it’s great to know we met your expectations. We hope to see you again soon!Best regards,
by A verified traveler
Posted 11 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by Luca Bianchi, Hotel Management
Dear Bruce,We are glad you have enjoyed your stay with us. Thank you very much for your positive review and we hope to see you again.Kind regards,Luca Bianchi
by A verified traveler
Posted 25 Jul 2024
It was great. Booked thrice, has everything, small kitchen too. Really comfortable
Comment from Hotel Management
26 Jul 2024 by Joao, Hotel Management
Dear Amit,Thank you so much for your kind review and continued patronage! We're thrilled to hear that you've enjoyed your stays with us and found everything you needed, including the convenience of a small kitchen. It's wonderful to know that you find our accommodations comfortable.We look forward to welcoming you back to Stow Away Waterloo for another great stay.Best regards,
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
20 Jul 2024 by Jaroslaw, Hotel Management
Hi David,Thank you for taking the time to leave a review. We appreciate your feedback and the 3/5 rating. Your insights are valuable to us as we strive to improve our services.Best regards,Jaroslaw
by A verified traveler
Posted 13 Jul 2024
Very good location in the heart of London in Waterloo area. Right next to the tube.
Comment from Hotel Management
13 Jul 2024 by Jaroslaw, Hotel Management
Dear Travis,Thank you for your wonderful review! We're delighted to hear that you enjoyed our prime location in the heart of London, right next to the tube. Your positive feedback is greatly appreciated, and we hope to welcome you back soon.Best regards,Jaroslaw
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
12 Jul 2024 by Jaroslaw, Hotel Management
Dear Christopher,Thank you for your review and for rating us 8/10! We're pleased to hear you had a positive experience. If there's anything we can do to make your next stay even better, please let us know.Looking forward to welcoming you again!
by A verified traveler
Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
11 Jul 2024 by Joao, Hotel Management
Dear Jenny,Thank you for taking the time to share your feedback.We are sorry to hear that your experience did not meet your expectations. Your satisfaction is very important to us, and we would like to learn more about your stay and address any concerns you had. Please feel free to contact us directly so we can discuss your experience in detail and work towards making any necessary improvements.We hope to have the opportunity to welcome you back and provide you with a much better experience.Warm regards,
