Ratings based on 958 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
by A verified traveler from Oviedo
Posted 23 Nov 2024
Great location to stay, with unique charm and had a more Rustic campy vibe. Enjoyed our stay here and enjoyed the coffee shop each morning. Our first room had some small issues, so staff were helpful and let us move into a more suitable room during our stay. Overall we really enjoyed our stay here for this laid back location.
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the unique charm and rustic vibe of our location. It's great that you could start each day with a visit to our coffee shop. We appreciate your understanding regarding the initial room issues and are glad our staff could assist you in finding a more suitable room. Your feedback means a lot to us, and we hope to welcome you back for more laid-back adventures in the future!
by A verified traveler
Posted 22 Nov 2024
My daughter, 3 year old granddaughter and I went for a quick mini vacation. The location was great! Super easy and convenient to walk to the beach and to all the shops. We loved that our room was above the parking garage as we did not have to worry about any below us being bothered by my granddaughter running around. The staff was super nice and welcoming.
My negatives are that there is no upper latch/lock on the door so my granddaughter kept opening and running down the hall. I could not sleep as I was worried about her getting out. Floor is squeaky but definitely not bad enough that we would not stay there again. Shower is a bit small but again, that did not bother us since we were loving staying there.
Before we left we looked at the hotel online and it did not mention a hot tub, we even looked a few times. We did not bring swimsuits and sure enough there was a hot tub. This definitely needs to be added to the description on Expedia.
Keep in mind that everything is more expensive in Tahoe, especially food, but if you drive down the road for a couple of hours, you can more reasonably priced food. We really enjoyed the great service and food we got at iHOP.
In conclusion, I definitely recommend this hotel and we will definitely be staying there again.
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you and your family enjoyed your mini vacation with us. It’s great to know that the location was convenient for your beach outings and shopping! We’re glad the room above the parking garage worked well for you, allowing for a worry-free stay. Our team takes pride in providing a welcoming atmosphere, and we’re happy to see that reflected in your experience. We hope to welcome you all back for another visit soon!
by A verified traveler
Posted 22 Nov 2024
Amazing hotel with alot of things to do close by and the beer garden was the icing on the cake best hotel i have stayed at in lake tahoe
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our hotel to be the best in Lake Tahoe. It's great to know that you took advantage of the nearby activities and loved the beer garden – we agree, it really is a highlight! We look forward to welcoming you back for another fantastic experience at Basecamp Tahoe South!
by A verified traveler
Posted 20 Nov 2024
Great location to the casinos. Reasonably priced coffee co on site. Outdoor hottubs
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you so much for your review! We're thrilled to hear that you enjoyed our convenient location to the casinos and found our coffee shop reasonably priced. It's great to know you had a chance to relax in the outdoor hot tubs too! We hope to welcome you back soon for another enjoyable stay.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.
by A verified traveler
Posted 18 Nov 2024
Great place!
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you for the fantastic review of your recent stay here at Basecamp! I hope your travels bring you back this way soon!
by A verified traveler
Posted 18 Nov 2024
Definitely would stay here again. Staff was super friendly!
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and found our staff to be friendly. We can't wait to welcome you back again soon!
by A verified traveler
Posted 18 Nov 2024
Had a wonderful stay at this motel redone as a hotel and even tho the floorboards creaked and we felt the building shake sometimes, a testament to how old the building is, all the pros outweighed those cons. They had a great brewery attached to the hotel with great food and a great outdoor area with games and a fire pit for smores. We walked everywhere and across the street were all the casinos and on the California side was all the shops and restaurants. We never used the spas due to the cold but maybe next time!
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful stay and enjoyed all the amenities our hotel has to offer. It’s great to know you loved the brewery and the outdoor area—perfect for relaxing with friends and enjoying some fun games and s'mores by the fire pit! We're also glad you were able to take advantage of our fantastic location, close to casinos, shops, and restaurants. We hope to welcome you back soon, and maybe next time you'll get to enjoy the spas! Safe travels!
by A verified traveler
Posted 18 Nov 2024
We had an overwhelming amount of ants in our room and our heater made this insane loud noise about every 30 minutes that woke us up from our sleep. We decided to just turn it off and freeze instead of having broken sleep.
We told front desk - they offered us free coffee. In which the staff at the coffee bar was extremely rude. Disappointing for sure!
Comment from Hotel Management
26 Nov 2024 by Cameron Bradberry, Hotel Management
Thank you for taking the time to share your comments with us about your recent stay at Basecamp. We always value feedback that can help us improve our operations. I am terribly sorry to hear that your stay did not meet your expectations. While it is always our goal to create raving fans of Basecamp by providing amazing guest service in a great location, we missed the mark with your stay.
