Ratings based on 168 Verified Reviews
2.6 Room cleanliness
3.4 Service & staff
4.3 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
If you had to stay one night just passing through not bad but not good for long stays. First room had only one bed of the 2 made and no fridge. The second room had no sheets on the bed, microwave didn't work, the toilet was cracked and the fossette shot water straight at you.
by A verified traveler from NAPLES
Posted 25 Nov 2024
My yearly stay of two nights at this location is conveniently close to my destination.
Comment from Hotel Management
26 Nov 2024 by Brand Experience Team, Hotel Management
Hi David,Thank you for taking the time to share your experience with us. We appreciate your input and hope to provide a five-star experience for all our guests. If there is anything specific you feel we could improve upon, please do not hesitate to contact us. Maz K.#Team6
by A verified traveler
Posted 25 Nov 2024
I was "very disappointed ". This property should be removed from Expedia.
I drove an extra 30 miles to get there because the Tampa properties had poor reviews. Patrick Slater wrote this property was remodeled!! Definitely not. It doesn't even have the newer round towel holders. It is a very runned down building.
I took pictures: *Large garbage bags in the hallway. Still there when checking out. *Elevator out of service.*Black mold on the ceiling in the bathroom.* Security latch broken / missing. *Room smelled like b.o.- thankfully I had perfume.*Big crack in the middle of the tub. *Rat boxes visible in the hallway.*Kids running across the balcony until 11pm.*Neighbor had a person constantly banging on their door thinking it was funny.
This place has people hanging out outside starring at newcomers. It looks like a Shelter!!
If I wasn't so tired from driving all day, I would have left.
I can honestly say this is the worst hotel I have Ever stayed in!!!
I personally think I should get some kind of credit or even a refund from Expedia or Motel 6.
This needs to be addressed.
Comment from Hotel Management
26 Nov 2024 by Brand Experience Team, Hotel Management
Hi Maria,We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly.Maz K.#Team6
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Brand Experience Team, Hotel Management
Hi Phillip,Thank you for the perfect rating!Lilith#Team6
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Brand Experience Team, Hotel Management
Hi Marielle,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 24 Nov 2024
Disgusting, roaches everywhere, cigarettes on the floor and the bathroom super dirty and disgusting. The whole floor was sticky and dirty. Never staying here again.
Comment from Hotel Management
25 Nov 2024 by Brand Experience Team, Hotel Management
Hi Anisleydis,We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations.Maz K.#Team6
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Gerrisse,We extend our sincerest apologies for any inconvenience caused.Maz K.#Team6
by A verified traveler
Posted 20 Nov 2024
No
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Jacob, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 19 Nov 2024
I booked the wrong night refused to give refund. Then rebooked and the room I was given was occupied then got a room you were unable to leave because the lock was broken. You need a crow bar to get back in. It was the worst hotel stay. And don’t use Expedia. They refused to give me any money for my booking that was booked for the wrong day and I never stayed
Comment from Hotel Management
22 Nov 2024 by Nancy Y., Hotel Management
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Nancy Y.#Team6
by A verified traveler
Posted 18 Nov 2024
There’s a hangout on every stairway people out infront of my room door all night long
Comment from Hotel Management
19 Nov 2024 by Brand Experience Team, Hotel Management
Hi Chelsi,Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.Lilith#Team6
