Ratings based on 372 Verified Reviews
2.9 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Sep 2024
I had reserved a room for 2 days but after the 1st day I got a room at a different hotel. The a/c took 13 hours to cool down the room and the room was dirty enough that I didn't walk around bare footed. I slept in my clothes as the bed looked as though the sheets hadn't been changed. My first clue should have been the woman that checked me in. I'll spend the extra money next time.
Comment from Hotel Management
24 Sep 2024 by Julie, Hotel Management
Very sorry you weren't happy with your stay. But thanks for your review at least we can address the employees. Again thanks for your review.
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
31 Jul 2024 by Lance, Hotel Management
Thanks for your review we will address the employees about you not being completely happy with your stay.
by A verified traveler
Posted 11 Jun 2024
Great people and beautiful quiet and relaxing
Comment from Hotel Management
13 Jun 2024 by Julie, Hotel Management
So glad you enjoyed your stay we hope you stay with us again. Thanks for the review.
by A verified traveler
Posted 8 Jun 2024
Comment from Hotel Management
8 Jul 2024 by Lance, Hotel Management
Sorry you weren't happy with your stay we will address this with the staff.
by A verified traveler
Posted 6 Jun 2024
The outside property and grounds were relatively clean and kept up; however, the pool did not seem inviting and useable due to the brackish green color (although there were no signs restricting its use). I did not see anyone using the pool during my stay. The area around the motel seemed quiet and I did not sense it was unsafe in any way. The staff in attendance seemed friendly and helpful and many of them were in residence at the motel.
My room was not what I would consider appropriately clean (signs it was not recently vacuumed, swept or mopped). For instance, dust and dirt was on the floor, a dirty washcloth from a previous guess was behind the bathroom door and all this was overlooked by the cleaner. I saw many small insects crawling at night. I was given a "handicap room," which I did not request. Since I have a problem with depth perception, the concrete handicap ramp at the entrance of my room was actually a tripping hazard for me. Overall, what I paid should have provided me a much better room.
Comment from Hotel Management
8 Jun 2024 by Julie, Hotel Management
Were very sorry you weren't happy with your room. And we will address this with the staff. Thanks for your review.
by A verified traveler
Posted 3 Jun 2024
i need some place affordable for a one night stay. this motel was perfect. nothing fancy but was a good stay.
Comment from Hotel Management
3 Jun 2024 by Julie, Hotel Management
Thank you so much for staying with us hope to see you again on your next trip. And thanks for the review.
by A verified traveler
Posted 2 Jun 2024 on Orbitz
Comment from Hotel Management
8 Jul 2024 by Julie, Hotel Management
Thanks for staying with us hope you come again.
by A verified traveler from Tampa
Posted 26 Apr 2024
Like
Comment from Hotel Management
30 May 2024 by Julie, Hotel Management
Thanks for staying with us and hope you stay again and thanks for your review.
by A verified traveler
Posted 15 Apr 2024
Desk tenant did not stay in office for any given time. 3 pm chec-in. But didnt have room ready until 430pm due to linens being watched. So no extra linen. Bare minimum. Shower temperature went up and down repeatedly. Pool looked murky.
Comment from Hotel Management
24 Apr 2024 by Julie, Hotel Management
Very sorry you had such a bad experience. And that your room was not ready we will be addressing the staff about this. The employee working was not one of our regulars on but that is still no excuse for the room not being ready for you. I'm very sorry for the inconvenience.
by A verified traveler
Posted 14 Apr 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Julie, Hotel Management
Thanks for staying with us glad you enjoyed your stay . Hope you will stay again. Thanks for your review.
