Ratings based on 806 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Sep 2024
Perfect and beautiful lake views
Comment from Hotel Management
20 Sep 2024 by JS, Hotel Management
Thank you for the 5-star review, Christopher! We're glad you enjoyed the beautiful views and hope you can visit again soon!
by A verified traveler from Maineville
Posted 13 Sep 2024
Great view. Kayaks readily available.
Comment from Hotel Management
13 Sep 2024 by JS, Hotel Management
Thank you for the 5-star review, David! We're glad you enjoyed the great views and our complimentary kayaks. We hope you can visit again soon!
by A verified traveler
Posted 13 Sep 2024
Property is in a prime location and was very nice when built but is sadly in decline, beautiful oak furniture but finish ruined, bathroom door broken , shower would not shut off, toilet kept running, heat smelt, so bad had to turn off. Woman at desk didn't care. Was up sold the room and not worth the cost. Very nice location but tired.
Comment from Hotel Management
13 Sep 2024 by JS, Hotel Management
Thank you for the review, Nicholas. We're sorry you feel that way about the hotel. Our team is always working hard to keep the property updated and looking its best. I don't see any notes in your reservation about the bathroom issues you mentioned. We always encourage guests to let us know of any and all issues right away so we can get them fixed and help you have the best stay possible. If you choose to visit again, we hope you give us a call to make your reservation so we can help you find the room that best suits your needs.
by A verified traveler
Posted 5 Sep 2024
Beautiful setting on Mirror Lake. Friendly service.
Comment from Hotel Management
5 Sep 2024 by JS, Hotel Management
Thank you for the 5-star review, Maureen! We're glad you had a beautiful stay and hope you can visit again soon!
by A verified traveler
Posted 20 Jun 2024
Everything was great and amazing. Safe for small kids (my two year old and 5 year old cousins absolutely LOVED it and they had life jackets that fit them perfectly). The lake was very clean as was the beach and overall property. There are many shops and restaurants that are ALL walking distance (I did not have to drive at all the entire trip). The only small issue I had was the A/C in the room was broken and instead of offering a new room or fixing it they just gave us a standing fan which I was iffy about, but I grew up in the Caribbean with no A/C, so it wasn’t a big deal to me, I just thought it was weird that they only gave us a fan instead of a different resolution… Besides that, it was an amazing stay!
Comment from Hotel Management
21 Jun 2024 by JS, Hotel Management
Thank you for the 4-star review, Adalia! We're sorry about the AC issue, but glad you enjoyed your stay overall. We hope you and the kids can return to enjoy the lake again soon!
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
21 Jun 2024 by JS, Hotel Management
Thank you for the 10-out-of-10 review, John! We're glad you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 18 Jun 2024
We loved the hotel’s small private beach and free use of kayaks, paddle boards etc. we felt spoiled!
Comment from Hotel Management
19 Jun 2024 by JS, Hotel Management
Thank you for the 5-star review, Tracey! We're glad you enjoyed our beach and water toys! We hope you can visit again soon!
by A verified traveler
Posted 18 Jun 2024
Beautifully set on Mirror Lake. Good restaurant on the premises. Staff is very helpful. Town is easy to walk around. Rooms have been updated and are comfortable.
Comment from Hotel Management
18 Jun 2024 by JS, Hotel Management
Thank you for the 5-star review, Edward! We're glad you enjoyed our beautiful location and hope you can visit again soon!
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by JS, Hotel Management
Thank you for the 8-out-of-10 review, Janine! We're glad you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 17 Jun 2024
Comment from Hotel Management
19 Jun 2024 by JS, Hotel Management
Thank you for the 5-star review, Joni! We're glad you enjoyed your stay and hope you can visit again soon!
