Ratings based on 987 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Real Tiki Show!
Comment from Hotel Management
28 Oct 2024 by Kathy, Hotel Management
Thank You for letting us know you enjoyed the show
by A verified traveler
Posted 19 Oct 2024
Great rooms with plenty of room to move around . Very clean and beautiful as well has a great bar inside with great staff .
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello Clarissa,We are delighted to hear that you enjoyed the spacious and clean rooms, as well as our beautiful bar and friendly staff. Your kind words mean a lot to us and we hope to welcome you back again in the future.
by A verified traveler
Posted 18 Oct 2024
Spent Oktoberfest weekend at the Tiki, 3 levels of rooms our was located at basement level. No screens in the windows which open but don’t lock. Not very secure for sure. Could hear the water in the pipes from above, quite loud. The heater/air conditioner was very noisy! Low ceilings. Would recommend staying in an upper level if possible. Indoor/outdoor pool. Restaurant on premises but we were there the last weekend before closing for the season so the offerings were very scarce. Decent shower and bed (full size).
Comment from Hotel Management
20 Oct 2024 by Manager, Hotel Management
Hello carlo,We appreciate your detailed feedback and are glad to hear you found our shower and bed to your liking. We apologize for any inconvenience caused by the noise levels and room location. Your comments will be shared with our team for future improvements. If you decide to stay with us again, we recommend requesting an upper-level room for a different experience. Thank you for choosing to stay at the Tiki hotel.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Michael, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.
by A verified traveler
Posted 8 Oct 2024
Good
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Racq,We appreciate you taking the time to share your feedback with us. We are thrilled to hear that you enjoyed staying in our hotel and it was good. Thank you so much, waiting to serve you again!
by A verified traveler
Posted 7 Oct 2024
Indoor pool is a huge plus if you’re visiting in fall or during thunderstorms
Room is very spacious
The room wasn’t clean when we arrived but the staff did it again and it was very good after that.
Comment from Hotel Management
9 Oct 2024 by Manager, Hotel Management
Hello Sameh, We are delighted to hear that you enjoyed the indoor pool and spacious room during your stay. We appreciate your feedback regarding the cleanliness of the room, and we are glad that our staff promptly addressed the issue to ensure your comfort. Thank you for sharing your experience with us, and we hope to welcome you back again in the future.
by A verified traveler from Wallkill
Posted 30 Sep 2024
Nice fire pit at the bar for hanging out
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello Michael,We are pleased to hear that you enjoyed our fire pit at the bar for your evening relaxation. Your feedback is valuable to us, and we appreciate your kind words. Should you have any further comments or suggestions, please feel free to reach out to us directly. Thank you for choosing to stay with us.
by A verified traveler from Bellmore
Posted 29 Sep 2024
We’ve stayed here many times. We love the whole tiki vibe!
Comment from Hotel Management
29 Sep 2024 by Front Desk, Hotel Management
Mahalo! We're glad you enjoy your time at The TIKI!
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Front Desk, Hotel Management
Mahalo! We appreciate the great feedback!
by A verified traveler
Posted 23 Sep 2024
I thought our stay was going to be in a Tiki looking hotels like the one posted on the website. The hotel is in same parking lot but it doesnt have the Tiki theme which was disappointing and its an older hotel. Im a medical traveler, so i was wanting something fun for the weekend. Other than that...our room was clean, smelled nice. The lights in our room didnt work only the one by the dresser and the toliet seat in the bathroom was broke.
Comment from Hotel Management
24 Sep 2024 by Manager, Hotel Management
Hello Andrea,We appreciate your feedback on your recent stay. We aim to provide a comfortable experience for all guests and regret any disappointment caused by your room's decor. We're glad to hear you found your room clean and pleasant overall. Your comments on the lighting and the toilet seat will be shared with our maintenance team for review. Thank you for bringing these matters to our attention.
