Ratings based on 67 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great
Posted 1 Aug 2024 on HotelsComment from Hotel Management
1 Aug 2024 by Alc, Hotel Management
Thank you so much for your review. I appreciate it very much. We hope to see you again soon.
by A verified traveler
Posted 21 Jul 2024
I know I booked our stay last minute, but for the price I paid per night, there was no maid service and we were supposed to reuse our towels because they didn’t have enough cleaned. We were told they were out of towels for us to use at the pool and told we had to find our own. There was minimal toilet paper and we had to request more. They didn’t really clean our room as there was a large spider web under the table for our luggage and a spider in our tub. The day we were leaving we had no hot water as there was a gas leak that needed to be repaired.
Comment from Hotel Management
1 Aug 2024 by Alc, Hotel Management
A gas leak is important to repair. We told people they could stay as long as they liked. We’d have it repaired in an hour which we did. We do have plenty of towels. They were in the dryer. Just had to wait a few minutes you were displeased.
by A verified traveler
Posted 18 Jul 2024
Definitely needs a bit of updating with the decor, landscaping, and updates to the wifi. Some things were in need or repairs as well.
by A verified traveler
Needs updating, not prepared for guests
Posted 10 Jul 2024 on HotelsEverything very outdated. No microwave or coffee pot in room. Comforters are the same from the early 90s. When we checked in on the 4th of July (very busy holiday) we were told the pool wasn’t ready and the hot tub needed to be filled. Everything smelled “old” and mildewy, ceiling in the bathroom was peeling from water damage. No wifi besides in the office but it’s advertised as WiFi, community microwave in office but the office is locked after 9pm so if you want to heat anything at night forget it. No ice either. The gentleman had good customer service, was nice and wanted to help us I just feel like for a major holiday that is busy in Lake George they should have been more prepared. We booked ahead of time so they knew we were coming. Rooms, and bedding were clean, just OLD.
by A verified traveler
Posted 13 Jun 2024
Loved the quiet and view. Brad was very helpful and even went on a beer run the evening we came. We had torrential rains for hours coming and were tired of driving.
It was early in the season ,so we were the only guests.
I really liked it It was not commercial and had a very family atmosphere.
Comment from Hotel Management
1 Aug 2024 by Alc, Hotel Management
Thank you so much for staying with us. We appreciate your comments and we do everything that we can and most people like their stay such as you thank you so much again hope to see you in the future.
by A verified traveler
Great place to stay!
Posted 25 Sep 2023 on HotelsGreat place to stay. Porch in front and back looking at the woods. Very affordable and clean. Location was in center of where we wanted to visit. The owner was very accommodating and a pleasure to talk to. Would definitely stay there again!
by A verified traveler from Ogdensburg
Posted 22 Aug 2023
Not very clean,pool was green,hottub was nasty.and mold everywhere. Room small smell like mold and cigarettes smoke.beds hard and dirty.
by A verified traveler
Posted 18 Aug 2023
Needs upgrades, and tlc
by A verified traveler
Posted 18 Aug 2023
by A verified traveler
Posted 8 Aug 2023
Nothing
