Ratings based on 971 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
The location is fine, the service is okay. There are no elevators which really bothered us.
Comment from Hotel Management
26 Dec 2024 by Sophia CSR, Hotel Management
Hi Hector,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.Best Regards,Clarion Inn & Suites at the Outlets of Lake George
by A verified traveler
Posted 5 Dec 2024
Needs an update.
Comment from Hotel Management
6 Dec 2024 by Sophia CSR, Hotel Management
Hi Judith,Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.Best Regards,Clarion Inn & Suites at the Outlets of Lake George
by A verified traveler
Posted 1 Dec 2024
It was the perfect location for going shopping, everything is within walking distance. Every time i stay here I feel very comfortable.
Comment from Hotel Management
2 Dec 2024 by Sophia CSR, Hotel Management
Hi Carmela,Thank you for staying with us. We value your business and appreciate you choosing us. Our team hopes to serve you again during your next visit.Best Regards,Clarion Inn & Suites at the Outlets of Lake George
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
1 Dec 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!Best Regards,Clarion Inn & Suites at the Outlets of Lake George
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Sophia CSR, Hotel Management
Hi Olivia,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.Best Regards,Clarion Inn & Suites at the Outlets of Lake George
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Heather,Thank you for your 5-star rating! We feel fortunate to have had you as our guest. Providing exceptional service and a comfortable stay is our passion, and we look forward to welcoming you back soon!
by A verified traveler
Posted 16 Nov 2024
Property was close to our event. Staff was super nice and helpful. Would stay there again.
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Sue,Thank you for your kind words! We're so delighted to hear the location was convenient for your event and that our staff made a positive impact on your stay. We’d love to welcome you back anytime!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Sophia CSR, Hotel Management
Hi Patrick,Thank you for staying with us. Guest satisfaction is our number one objective, we appreciate your wonderful rating. Let us know if you have any suggestions on how we can improve things for our guests. We look forward to your next visit!
by A verified traveler
Posted 15 Nov 2024
This property is rather old and would benefit from a refreshment. But for the price and my need (cut a long travel in half by staying for a night) it was good enough. Room was clean and big enough. Breakfast was very basic (toasts/bagels/cereal/fruits).
Comment from Hotel Management
15 Nov 2024 by Sophia CSR, Hotel Management
Hi Dejan,Thank you for sharing your feedback! We are glad to hear the property met your needs and that you found the room clean and spacious. We understand your point about the property needing a refresh, and we’ll consider this as we continue to improve. While our breakfast is simple, we appreciate your input and will explore ways to enhance it. We hope to welcome you back on your next journey!Best Regards, Clarion Inn & Suites at the Outlets of Lake George
by A verified traveler
Posted 12 Nov 2024
This was a dated property, but it was clean. I slept very soundly.
Comment from Hotel Management
13 Nov 2024 by Sophia CSR, Hotel Management
Hi Rich,We are happy to hear that you had a restful night's sleep and found the property clean. While the hotel may be dated, we strive to maintain a comfortable and clean environment for our guests. We appreciate your comments and hope to have the opportunity to welcome you back in the future for another peaceful stay!
