Ratings based on 645 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Everything is good
Comment from Hotel Management
23 Nov 2024 by Evan - GM, Hotel Management
Thank you so much for your 5-star review! We’re thrilled to hear that everything met your expectations. Your kind words inspire us to continue providing excellent service.We hope to welcome you back soon for another great experience!
by A verified traveler from West Covina
Posted 19 Nov 2024
It was perfect for family of four
Comment from Hotel Management
23 Nov 2024 by Evan - GM, Hotel Management
Thank you for your wonderful review! We’re delighted to hear that your stay was perfect for your family of four. It’s always our goal to create a comfortable and enjoyable experience for families, and we’re glad we could make that happen for you.We look forward to welcoming you and your family back for another great stay in the future!
by A verified traveler
Posted 17 Nov 2024
Clean rooms and comfy pillows
Comment from Hotel Management
23 Nov 2024 by Evan - GM, Hotel Management
Thank you for your 5-star review! We’re so glad to hear you enjoyed our clean rooms and comfy pillows—comfort and cleanliness are top priorities for us.We hope to welcome you back soon for another relaxing stay!
by A verified traveler
Posted 10 Nov 2024
Awful rude staff treated me like a dog
Comment from Hotel Management
10 Nov 2024 by AGM, Hotel Management
thank you for feedback
by A verified traveler
Posted 24 Oct 2024
Very clean and quiet friendly staff
Comment from Hotel Management
27 Oct 2024 by Evan - GM, Hotel Management
Thank you, Kelly, for your 5/5 rating! We’re delighted to hear you enjoyed our clean, quiet atmosphere and that our friendly staff made a positive impression. We look forward to welcoming you back for another relaxing stay!
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Evan - GM, Hotel Management
Dear Lizeth, thank you for taking the time to share your thoughts. We appreciate your feedback and would love to know more about your experience to understand how we can improve. Your insights are valuable to us, and we hope to have the opportunity to enhance your stay in the future.
by A verified traveler from Ladera Ranch
Posted 20 Oct 2024
Clean, nice & convenient. First time staying here. We found it great! Their continental breakfast is good also. Friendly staff and a clean and comfortable room. Very nice!
Comment from Hotel Management
27 Oct 2024 by Evan - GM, Hotel Management
Thank you, Raegina, for your wonderful 5/5 review! We’re thrilled to hear that you enjoyed your first stay with us and found everything clean, nice, and convenient. It’s great to know you liked our continental breakfast and appreciated our friendly staff. We can’t wait to welcome you back for another fantastic stay!
by A verified traveler
Posted 14 Oct 2024
Property was clean and parking was easy. Nice staff welcomed us and room was clean. Enjoyed the breakfast that was included.
Comment from Hotel Management
14 Oct 2024 by Evan - GM, Hotel Management
Thank you for your wonderful 5-star review! We’re delighted to hear that you enjoyed your stay with us. It’s great to know you found the property clean, the parking convenient, and that our staff made you feel welcome.We’re also glad you enjoyed the included breakfast! Your feedback truly motivates us to continue providing excellent service.We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 13 Oct 2024
No business center.
Comment from Hotel Management
14 Oct 2024 by Evan - GM, Hotel Management
Thank you for your feedback regarding your recent stay. We appreciate you taking the time to share your thoughts. We understand that the absence of a business center can be an inconvenience, and we apologize for any disruption it may have caused during your visit.Your input is invaluable as we continually assess our amenities and services. If you have any other suggestions or comments, please feel free to reach out.We hope to have the opportunity to welcome you back in the future and provide a more satisfying experience.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Evan - GM, Hotel Management
Thank you so much for your amazing 5-star review! We are thrilled to hear that you had a fantastic experience during your stay with us. Your kind words mean a lot to our team and inspire us to continue delivering exceptional service.We look forward to welcoming you back soon for another great stay!
