Ratings based on 1,057 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Room very cold despite following instructions on mini-split; mini-split only blew cold air even on hest setting. No central heating and was 45 degrees at night outside. Other than that, hotel very clean and safe. Good value when visiting family in the Irvine area.
Comment from Hotel Management
2 Jan 2025 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing. Rest assured your comments will help us create a better stay for our guests. We truly hope to see you again soon to see how we have improved.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing. Rest assured your comments will help us create a better stay for our guests. We truly hope to see you again soon to see how we have improved.
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing and we are so glad to hear you enjoyed your stay! We hope to see you again soon!
by A verified traveler
Posted 31 Dec 2024
Very easy to get to and lots of shopping and dining close by. The staff was very courteous and helpful
Comment from Hotel Management
2 Jan 2025 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing and we are so glad to hear you enjoyed your stay! We hope to see you again soon!
by A verified traveler from Novato
Posted 28 Dec 2024
Comment from Hotel Management
28 Dec 2024 by Front Desk, Hotel Management
Thank you so much for letting us know how we are doing, if there is anything we may do to enhance the quality of stay we offer our guests, please feel free to let us know. We hope to see you again soon to see how we have improved.
by A verified traveler
Posted 27 Dec 2024
It was fine
Comment from Hotel Management
28 Dec 2024 by Front Desk, Hotel Management
Thank you so much for letting us know how we are doing, we are so glad to hear you enjoyed your stay and truly hope to see you again soon!
by A verified traveler from Long Beach
Posted 26 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing, we are so glad to hear you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
27 Dec 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing, if there is anything we may do to improve please feel free to let us know. We hope to see you again soon!
by A verified traveler
Posted 21 Dec 2024
The hotel was fantastic! Everything was spotlessly clean, and the staff was incredibly friendly and welcoming. The breakfast was excellent, offering a great variety including eggs, omelets, oatmeal, yogurt, juice, waffles, and much more. Highly recommended!
Comment from Hotel Management
27 Dec 2024 by Front Desk, Hotel Management
Thank you so much for taking the time to let us know how we are doing, we are so glad to hear you enjoyed your stay and hope to see you again soon!
by A verified traveler
Posted 19 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Front Desk, Hotel Management
Thank you so much for letting us know how we are doing, we are so glad to hear you enjoyed your stay and we hope to see you again soon!
