Ratings based on 454 Verified Reviews
3.1 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Window shade was broken and a car lot was next door with bright flood lights. Other guests were very noisy.
Comment from Hotel Management
12 Nov 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back .Sincerely, General Manager
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Dear Guest,We loved having you stay with us at Super 8 by Wyndham Hot Springs. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments We look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
by A verified traveler
Posted 30 Oct 2024
The front desk employee was really helpful.
She was kind. The room was clean. I've stayed here beforehand on my last business trip to Hot Springs. I will be returning
Comment from Hotel Management
31 Oct 2024 by General Manager, Hotel Management
Dear Guest,We loved having you stay with us at Super 8 by Wyndham Hot Springs. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive comments We look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back .Sincerely, General Manager
by A verified traveler from Bangalore
Posted 22 Oct 2024
Comment from Hotel Management
23 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back .Sincerely, General Manager
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
21 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely,General Manager
by A verified traveler
Posted 13 Oct 2024
You could hear everything going on inside and outside didn’t sleep good and breakfast included cereal with a gallon of milk in refrigerator and that was it couldn’t wait to leave we actually booked another hotel for the last two days of our stay
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back .Sincerely, General Manager
by A verified traveler
Posted 6 Oct 2024
Basic extended stay type of hotel.....staff was helpful, friendly and attentive.....LOVED the fact it had a elevator. Only negative....Vending area was non-existent , so sodas and snacks had to be brought in
Comment from Hotel Management
7 Oct 2024 by General Manager, Hotel Management
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely,General Manager
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Charles,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
by A verified traveler
Posted 4 Sep 2024
Light missing in lamp
Attendant didnt care
Comment from Hotel Management
5 Sep 2024 by General Manager, Hotel Management
Dear Jim,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
