Ratings based on 354 Verified Reviews
3.4 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Hotel Manager, Hotel Management
Dear Linda,Thank you for your stay and feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
by A verified traveler
Posted 15 Dec 2024
Decent enough place for what it is.
Comment from Hotel Management
16 Dec 2024 by Hotel Manager, Hotel Management
Dear Bruce,Thank you for your review! We're glad to hear that the hotel met your needs during your stay. We appreciate your feedback and are always looking for ways to improve. We hope to welcome you back in the future for an even better experience!Sincerely, Hotel Manager
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Hotel Manager, Hotel Management
Dear Debbie,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
by A verified traveler
Posted 21 Oct 2024
AC only worked one hour in room. Toilet continually activated to refill water level. Mentioned at check out and office stated I should have called office @ 11 pm and we would have moved you to another room, so no adjustment could be made. We had been in bed an hour, last thing we wanted to do was get dressed and pack up to move to another room.
Comment from Hotel Management
22 Oct 2024 by Hotel Manager, Hotel Management
Dear Carla,We are sorry to hear about the issues you experienced during your stay. It’s frustrating when the air conditioning isn’t working properly and when there’s a persistent problem with the toilet. I understand how inconvenient it must have been to consider moving rooms after settling in for the night. We hope your next stay is much more comfortable!Sincerely, Hotel Manager
by A verified traveler
Posted 15 Oct 2024
The manager came to my room and helped program the remote for the TV....he was so kind and fun!
Comment from Hotel Management
16 Oct 2024 by Hotel Manager, Hotel Management
Dear REBECCA,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
by A verified traveler from Gulfport
Posted 14 Oct 2024
Our room was clean and housekeeping stopped by every day to see if we needed anything. The bed was hard but there were 2 chairs that were comfortable to sit in. We had a refrigerator and microwave which allowed us to bring back leftovers from Cracker Barrel since the breakfast at the Inn was Little Debbie pastries and a pot of coffee that someone brewed with creamers and sweeteners available. We were also close to Burger King and Chick Fil A so we could easily walk to them as well. The front office was not staffed regularly and was dark most of the time. Overall, the Inn served our needs as we transitioned back to the Tampa area.
Comment from Hotel Management
16 Oct 2024 by Hotel Manager, Hotel Management
Dear Ruth,Thank you for your detailed feedback! We’re glad to hear that your room was clean and that our housekeeping team provided attentive service during your stay. It's great to know you appreciated the comfortable chairs and the convenience of having a refrigerator and microwave for your leftovers. We apologize that the breakfast options didn’t meet your expectations and that the front office was not consistently staffed. Your feedback is invaluable as we strive to improve our services. We hope to welcome you back soon as you transition back to the Tampa area!Sincerely, Hotel Manager
by A verified traveler
Posted 10 Oct 2024
Claimed it was pet friendly and refused a room because I had my cat. I was evacuated because of hurricane Milton. The person at the desk was rude and didn’t offer me any help. The office was dirty and smelled of cigarette smoke. Governor DeSantis had also said that all hotels should accept pets.
Comment from Hotel Management
11 Oct 2024 by Hotel Manager, Hotel Management
Dear Judith,We sincerely apologize for the negative experience you had during such a stressful time. It’s concerning to hear about the miscommunication regarding our pet policy and the poor service you encountered. We will address the rudeness you experienced and ensure our staff is better equipped to handle emergencies. Cleanliness is a priority, and your feedback will be addressed with our team. We regret not providing the assistance you needed during Hurricane Milton.Sincerely, Hotel Manager
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comfortable bed. - noisy outside!
Comment from Hotel Management
1 Oct 2024 by Hotel Manager, Hotel Management
Dear Bruce,Thank you for your feedback! We're glad to hear that you found the bed comfortable. However, we apologize for the noise from outside affecting your stay. We appreciate your comments and will look into ways to minimize noise for a more restful experience. We hope to welcome you back for a quieter stay in the future!Sincerely, Hotel Manager
by A verified traveler
Posted 8 Sep 2024 on Hotels
Comment from Hotel Management
8 Sep 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're glad to hear you enjoyed your stay and appreciate your rating. We look forward to welcoming you back for an even better experience next time!Sincerely, Hotel Manager
by A verified traveler
Posted 12 Aug 2024
Rooms not clean. Towels not clean. Cigarette burns in both bedspreads in nonsmoking rooms. Stains on linens. Would not stay again or recommend to anyone else.
Comment from Hotel Management
13 Aug 2024 by Hotel Manager, Hotel Management
Dear Tara,We’re truly sorry to hear about the issues you experienced during your stay. Cleanliness and comfort are our top priorities, and it's clear we fell short. The cigarette burns and stains are unacceptable, and we will address these concerns with our team immediately. Your feedback is invaluable in helping us improve, and we deeply regret that we did not meet your expectations. Sincerely, Hotel Manager
