Ratings based on 513 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Lovely place
Comment from Hotel Management
8 Nov 2024 by LCHGM, Hotel Management
Thank you for staying with us! We loved having you. We hope to see you again soon.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
7 Nov 2024 by LCHGM, Hotel Management
Thank you for staying with us! We hope to see you again soon
by A verified traveler
Posted 1 Nov 2024
Worst motel ever.
Comment from Hotel Management
1 Nov 2024 by LCHGM, Hotel Management
We are sorry about the issues you seem to have experienced. We would like to hear more about your experience and what we could have done to address this while you were here. We want to ensure our guests are satisfied with their stay. Please reach out to leadership at your earliest convenience.
by A verified traveler
Posted 19 Oct 2024
Mr. Rodney at the front desk is the best ever!! Would have been 5 stars all around but the fitness center and pool were out of order and the floor in the breakfast area needs to be fixed. Otherwise, it was a great stay. Clean hotel and thoughtful staff.
Comment from Hotel Management
20 Oct 2024 by Alana, Hotel Management
Thank you for your feedback. We appreciate your business and hope you come back again!
by A verified traveler
Posted 17 Oct 2024
The paint was very strong in the room.
Comment from Hotel Management
17 Oct 2024 by Lch, Hotel Management
We are sorry to hear that you had issues with the paint smell in the room. We are undergoing renovations as you know. We are allowing a few days for the rooms to air out before renting in an effort to not inconvenience our guests. I am sorry that the smell in your room was too strong. We would have gladly moved you to another room. We would have loved the opportunity to assist you while you were at the hotel. Please reach out to leadership so that we can speak with you further. We are sorry about the issues again. We will work on this in the future.
by A verified traveler
Posted 29 Sep 2024
Little bit of remodeling going on. No big problem.
Comment from Hotel Management
29 Sep 2024 by Alana, Hotel Management
Thank you again for choosing to stay with us. I want to thank you for your positive feedback. I hope you chose to stay with us in the future, especially when the renovation is complete.
by A verified traveler
Posted 22 Sep 2024
Staff was very friendly
Comment from Hotel Management
23 Sep 2024 by LCHGM, Hotel Management
Thank you for staying with us! We loved having you
by A verified traveler
Posted 11 Sep 2024
Property is being renovated so it's hard to critique the cleanliness.
The room was nice but some of the furniture was worn.
The complementary breakfast was really good. A little bit better than one of the other hotels we recently stayed at.
Comment from Hotel Management
11 Sep 2024 by Alana, Hotel Management
Thank you again for staying at our Lake Charles Hampton Inn. We appreciate your business and feedback. We hope you will visit us again once the renovation is complete.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Alana, Hotel Management
Thank you again for staying with us. We do appreciate your feedback. We hope you will visit us again!
by A verified traveler
Posted 6 Sep 2024
Always a great stay.
Comment from Hotel Management
6 Sep 2024 by Alana, Hotel Management
Thank you again for staying with us! I am happy you enjoyed your stay and we hope you will visit us again.
