Ratings based on 1,283 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Awesome
by A verified traveler
Posted 10 Dec 2024
Nice hotel and freindly staff
by A verified traveler
Posted 10 Dec 2024
Very friendly staff, wonderful guest service.
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 8 Dec 2024
Didn’t get the room I paid for. Room was dirty. Shower had fitting falling off.
Comment from Hotel Management
9 Dec 2024 by Brian Evans, Hotel Manager, Hotel Management
Thank you for your feedback. We’re sorry to hear about the issues you encountered with your room and that it did not meet your expectations. Cleanliness and room quality are important to us, and we’ll address these concerns with our team to ensure improvements are made. We appreciate your input and hope to provide a better experience in the future.
by A verified traveler
Posted 8 Dec 2024
Very nice property! We loved relaxing at the pool area. Very close location to Disney springs for concerts and dining!
Comment from Hotel Management
9 Dec 2024 by George Stanfield, General Manager, Hotel Management
Thank you for your feedback! We’re so glad you enjoyed relaxing at the pool area and appreciated our convenient location near Disney Springs for concerts and dining. We hope to welcome you back for another great stay!
by A verified traveler
Posted 8 Dec 2024
Great
Comment from Hotel Management
9 Dec 2024 by George Stanfield, General Manager, Hotel Management
Thank you! We’re glad you had a great stay. We hope to see you again soon!
by A verified traveler
Posted 8 Dec 2024
Everything was perfect! Decorated beautifully for the holidays! Spotless, spacious rooms with amazing views. Fabulous food and restaurant options. Breakfast with Santa and Mrs Claus at the Letterpress restaurant on the first floor was so delicious and such fun for the entire family! A all the way around.
Comment from Hotel Management
9 Dec 2024 by Brian Evans, Hotel Manager, Hotel Management
Thank you for your amazing feedback! We’re so glad to hear that everything was perfect during your stay, from the beautiful holiday decorations to the spotless, spacious rooms with stunning views. It’s wonderful that you enjoyed the food, restaurant options, and the special breakfast with Santa and Mrs. Claus at Letterpress. We’re thrilled it was a fun experience for the whole family and look forward to welcoming you back!
by A verified traveler
Posted 8 Dec 2024
I loved everything about this property. The room was large, spacious and clean and the property its self gave all inclusive vibes. The pool area was our favorite and the poolside service was great . We also loved that in less than a ten minute walk we were in Disney springs. Definitely will be back to this property.
Comment from Hotel Management
9 Dec 2024 by Brian Evans, Hotel Manager, Hotel Management
Thank you for your wonderful feedback! We’re delighted to hear that you loved everything about the property, from the spacious and clean room to the all-inclusive feel and the poolside service. It’s great to know you enjoyed the convenient walk to Disney Springs as well. We can’t wait to welcome you back for another amazing stay!
