Laino Castello Hotels

"Modern, clean hotel with excellent service. Comfortable, large rooms. They have a pool and offer a very good breakfast. They do not serve lunch or dinner but there are several good restaurants close by. If you are coming by train, be aware that the hotel is about 20 minutes walk from the train station along the main road."

"Attentive staff and a good sized swimming pool"

"Anna at the desk and Rocco in the restaurant were awesome!!"

"My family told us to try it out and we did - we loved it the beach , the water was amazing "

"What a joke. They advertise all these wonderful amenities and when we arrived there was absolutely nothing available. No spa, no beach, no tennis, no laundry facilities, no hair salon. We would never have stayed here if we had know. When we complained they offered us a free drink! I have complained through the hotel and the refuse to respond and tried to get a refund from Expedia with no luck. Don't go to this hotel if you are expecting lots to do.....there is nothing!"

"Pictures do not do it justice! This place is gorgeous! The paths and plants and the rustic beach with chairs and umbrellas! The condition of the rooms and lobby/breakfast area was stunning. We were very happy!"

"Amazing value for the price, the breakfast and dinner buffets were great"

"Check in was easy. There was parking which was not always the case in most hotels in Italy. Marco was so nice and bubbly showing us our rooms. Even though there was a language barrier we could understand each other. The hotel was conveniently located near our local family in Diamante and the wedding venue. Loved how beautiful the beach was at the hotel. Each room gets an assigned umbrella at the beach. When visiting family again, we would definitely stay here."

"This hotel doesn't like guests! The staff were surly and unhelpful. Example 1: Swimming in the pool, being yelled at by the staff and told to get out - the rules say that you can't swim unless you are wearing a rubber skullcap (circa 1950) - both men and women! Not owning one of these means you can't swim, which was exactly what was happening - see the photo. The hotel was full, but no-one was swimming. I had to go to a local beach. Example 2: the 'fully stocked bar fridge' contained exactly 4 small bottles not what was listed. See photo. The notice said that putting anything else in the fridge would 'force' them to come up and charge you euros 5.20 and turn the fridge off. See photo. Example 3: Restaurant: couldn't get a booking before 9PM, and the first course didn't arrive until 10:15PM. The second course came about 2 minutes later, so had to be put somewhere warm, then they mislaid one of them, so one had to be eaten while they tracked down the other. Example 4: asking at breakfast (which, BTW, is not recommended) for a cup of hot milk, was given cold - I said I asked for warm, was told it WAS warm so I demonstrated it wasn't by putting my finger in it. Was told they couldn't do warm, so I pointed out the button that said warm milk, so she ungraciously deigned to press it. Example 5: the Bar is not open until mid-July. No coffee tea in room. There's lots more - but the bottom line: avoid this place. I was SOOO glad to leave."