Ratings based on 972 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Dec 2024
Due to the location of the room, our stay was not quiet. We were above the bar area. This was not our first stay so we didn’t expect this. Next time we will request a room in a different location of the hotel.
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Lorraine, thank you for sharing your experience. It's understandable that the room location can impact your stay, and we appreciate your feedback. The team is always available to accommodate special room requests to enhance your experience for future visits.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Customer Service, Hotel Management
Charity, it’s wonderful to hear you had a great time at Embassy Suites by Hilton San Luis Obispo. We hope to welcome you back soon!
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello MATTHEW, We're glad to hear you chose to stay with us and we hope you had a comfortable experience. Please feel free to reach out to us with any feedback you may have so we can address any concerns.
by A verified traveler
Posted 8 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Manager, Hotel Management
Hello Manny,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 6 Dec 2024
☀️
Comment from Hotel Management
7 Dec 2024 by Customer Service, Hotel Management
Lori, it’s wonderful to hear you had a great time at Embassy Suites by Hilton San Luis Obispo. Thank you for sharing your experience. We're looking forward to welcoming you back!
by A verified traveler
Posted 4 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Saveel, we’re delighted you loved your experience at Embassy Suites by Hilton San Luis Obispo. We hope to welcome you back soon!
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Nga, thank you for staying with us at Embassy Suites by Hilton San Luis Obispo. We're delighted you had a positive experience, and we hope to welcome you back soon!
by A verified traveler
Posted 2 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Customer Service, Hotel Management
Richard, thank you for choosing to stay at Embassy Suites by Hilton San Luis Obispo. It’s wonderful to know you had a great experience. We hope to welcome you back soon!
by A verified traveler
Posted 1 Dec 2024
Staff and housekeepers very professional and friendly. Only downside is needing to pay for parking- should be part of initial cost.
Comment from Hotel Management
4 Dec 2024 by Manager, Hotel Management
Hello Mark,We appreciate your feedback on our professional and friendly staff. Your suggestion regarding parking fees will be shared with our management for their consideration. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable experience.
by A verified traveler
Posted 1 Dec 2024
Check in was fast and easy-
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Hello Lisa,We appreciate you sharing your positive check-in experience! Our team strives to provide efficient service for all our guests. Your feedback is valuable to us as we continue to enhance our guest experience. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.
