Ratings based on 1,219 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Everything he was great, One thing I dislike was they do not have a microwave in any of the rooms that i've been in. Also I would like if they would had more then 1 washer and 1 dryer, A few times I stayed here the washer and dyer did not work.
by A verified traveler
Posted 22 Nov 2024
Stay here a few times, the staff is really awesome. The room is very clean bed is very comfortable.
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Nehal Taha , Hotel Management
Dear William , We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
by A verified traveler
Posted 18 Nov 2024
very convenient and clean
Comment from Hotel Management
18 Nov 2024 by SC, Hotel Management
Thank you Maricar, we appreciate this awesome review!
by A verified traveler
Posted 16 Nov 2024
Staff is great here. Always welcoming the quest. I like this place. Peacful and quite.
Comment from Hotel Management
18 Nov 2024 by Aynaz Akbari , Hotel Management
Dear Richard, Thank you for your kind feedback! We’re so glad to hear that you enjoyed the peaceful atmosphere and found our staff welcoming. It's always a pleasure to know our guests feel at home. We look forward to welcoming you again for another relaxing stay!Best regards,
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Aynaz Akbari , Hotel Management
Dear, William Thank you for taking the time to share your thoughts. We’re sorry to hear that your experience didn’t fully meet your expectations. Your feedback is important to us, and we’ll work on improving the areas you mentioned. We hope to have the chance to welcome you again and provide a better stay.Best regards,
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Aynaz Akbari , Hotel Management
Dear, ZoyaThank you for taking the time to share your thoughts. We’re sorry to hear that your experience didn’t fully meet your expectations. Your feedback is important to us, and we’ll work on improving the areas you mentioned. We hope to have the chance to welcome you again and provide a better stay.Best regards,
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Nehal Taha , Hotel Management
Dear William, We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
by A verified traveler
Posted 12 Nov 2024
Very comfortable and affordable hotel. Friendly and helpful staff! Thank you for a great stay!
Comment from Hotel Management
13 Nov 2024 by Nehal Taha , Hotel Management
Dear Natalie , We really appreciate you taking the time to leave us your 5-star review. It means a lot to the whole team, and we’d love to have you back very soon.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Nehal Taha , Hotel Management
Dear Deborah , Thank you thank you for bringing this issue to our attention. and we deeply regret that we were not able to meet your expectations regarding your low satisfaction with Sonesta Select Laguna Hills Irvine Spectrum. We do apologize for any inconvenience, If you’re willing to give us another shot, we’d appreciate the opportunity to give you the experience you deserve.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.
