Ratings based on 283 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
by A verified traveler
Posted 13 Jan 2025
Nice hotel in a central location close to great shopping and dining options
by A verified traveler
Posted 5 Jan 2025
Everything about the hotel is excellent
by A verified traveler
Posted 22 Dec 2024
The room condition is definitely not what I expected for this quality of hotel and at this price point.
The carpets are stained, my first room smelt really bad I had to change rooms in the middle of the night, the shower floor and walls were stained and clearly unclean. Simply put ‘I was grossed out’.
I got a much cheaper hotel in Lekki Phase 1 and it was night and day. Way better for less.
by A verified traveler
Posted 29 Nov 2024
I loved the fact how when you arrive you immediately are greeted by tight security. I like the safety that's established . Staff were friendly and helpful. The ambience was great especially at nighttime. Clean, well kept, and the lakefront views were nice. All 3 of the restaurants were good. Food was delicious! The room was very spacious and cleanly. I only wished they had a microwave inbthe room. Nonetheless, Iwould definitely stay here again. 9/10 !
Comment from Hotel Management
23 Dec 2024 by Management, Hotel Management
Dear Willie,Thank you for your fantastic review and for rating us 9/10! We’re thrilled to hear that you felt safe and welcomed from the moment you arrived, and that you enjoyed the friendly service, beautiful ambiance, and lakefront views. It’s also great to know that our restaurants and spacious rooms met your expectations.We appreciate your feedback regarding the microwave in the room, and we’ll certainly take this into consideration for future improvements. Your satisfaction is very important to us, and we look forward to welcoming you back for another wonderful stay!Best regards,
by A verified traveler
Posted 27 Nov 2024
Great stay, would go back!
Comment from Hotel Management
29 Nov 2024 by Management, Hotel Management
Dear Akindele,Thank you for your positive feedback! We're so glad to hear that you had a great stay and would choose to return. We’d love to welcome you back anytime for another memorable experience!Best regards,
by A verified traveler
Posted 21 Nov 2024
Ease of check-in
Comment from Hotel Management
29 Nov 2024 by Management, Hotel Management
Dear Oluwaseyi,Thank you for your feedback! We're glad to hear that you had an easy and smooth check-in experience. We strive to make every part of your stay as convenient and enjoyable as possible, and we're happy that we succeeded in this regard. We look forward to welcoming you again soon!Best regards,
by A verified traveler
Posted 18 Nov 2024
I thoroughly enjoyed my stay at the hotel. The staff, from the cleaning crew to the front desk, were exceptionally helpful. However, I did encounter a minor issue at the restaurant. They declined my US dollar bill due to a small ink stain, which seemed insignificant to me.
Comment from Hotel Management
29 Nov 2024 by Management, Hotel Management
Dear Akindeji,Thank you so much for your kind words! We're thrilled to hear that you thoroughly enjoyed your stay and that our staff, from the cleaning crew to the front desk, were exceptionally helpful. We always aim to provide excellent service, and it’s wonderful to know that we met your expectations.However, we sincerely apologize for the inconvenience you experienced at the restaurant regarding the US dollar bill with the ink stain. We understand how small issues like this can be frustrating, and we appreciate you bringing it to our attention. We will review our procedures to ensure a more flexible and customer-friendly approach moving forward.Thank you again for your feedback, and we look forward to welcoming you back for another enjoyable stay.Best regards,
by A verified traveler
Posted 13 Nov 2024
A fabulous stay! I was there for a few days and spent time with friends as well as time for myself. Meals were delicious. The staff was so friendly and helpful! Love this place in Lagos!
Comment from Hotel Management
29 Nov 2024 by Management, Hotel Management
Dear Melissa,Thank you so much for your wonderful review! We're thrilled to hear that you had a fabulous stay with us, enjoyed delicious meals, and appreciated the friendly and helpful service from our staff. It’s great to know you had the perfect balance of quality time with friends and time for yourself.We’re so glad you love our hotel and the Lagos experience, and we can’t wait to welcome you back for another amazing stay!Best regards,
by A verified traveler
Posted 8 Nov 2024
The staff were outstanding!
Comment from Hotel Management
13 Nov 2024 by Reservations, Hotel Management
Thank you
