Ratings based on 20 Verified Reviews
3.4 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
I could not stay beyond one night. I think i deserve refund of my hard earn money for good customer relationships. Pls newd your feed back call as soon as possible. On mu eamol
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
29 Jul 2024 by Omo late Alhaja, Hotel Management
Hotel Renovations will soon commence as soon as we finish costing implication
by A verified traveler
Average
Posted 20 Sep 2023 on HotelsFacilities are dated, whole building needs new paint, the toilet seat in my room wobbles. All in all the character of staff were quite nice apart from the restaurant staffs that refused to give me glass cups to drink water with.
by A verified traveler
Posted 4 Oct 2022
It was good
by A verified traveler
Posted 30 Aug 2022
The room was not clean and the towel and linen was dirty
Comment from Hotel Management
1 Sep 2022 by Omo late Alhaja, Hotel Management
Thank you for reaching out to us on your last experience during your last visit to our Hotel. Pls. accept our sincere apologies for an unexpected scenario. Our Hotel is known for neatness and cleanliness including our rooms. Management is already carrying out an investigation as regards what must have gone wrong. We promise you a better experience in your next stay. Once again, thank you dearly and we appreciate your feed back which makes us better as Hotel
by A verified traveler
Fairly comfortable but located in a noisy area
Posted 10 Jul 2022 on HotelsComment from Hotel Management
1 Sep 2022 by Omo late Alhaja, Hotel Management
Good afternoon our Valued Customer, we thank you for your patronage and believed that this message meets you well. We sincerely apologize for the noisy wing of the hotel you stayed during your last visit, but promise that we shall give you a better cozy room with no noise in your next stay. We really appreciate your feed back. Best Regards
by A verified traveler
Posted 8 Mar 2022
Nothing
by A verified traveler
Posted 20 Jan 2022 on Hotels
by A verified traveler
Hôtel Consultant
Posted 14 Jan 2022 on HotelsI had a great experience with the staffs. My stay was filled with happy memories.
The hotel is well located in the hussle qnd use of the capita.
The hotel staffs are friendly and professional in all aspects from the night team to day team. Lekan, Hajara, Precious and to Femi. They are wonderful people who show true hospitality in the form of empathy and great guest services.
The restaurant staff are also very good and i found real honey on the table for breakfast. It is a hotel that provides locally made food like pap and akara, yam and beans, bread and omelette so dont expect a croissant or french cheese. It is purely Nigerian promotion in content and orientation.
The housekeeping staffs are highly dedicated, respectful from Alexandra to Ebuka. They think outside the box and go out of their way to provide extra services like disinfecting the room regularly during my stay. Ebuka was great.
The security staffs are well trained and highly professional.
maintenance of a dilapidated ffacility apparently by management is the
Only visible challenges c
Comment from Hotel Management
16 Jan 2022 by Omo late Alhaja, Hotel Management
GLORIOUS DAY SIR, THANK YOU SO MUCH FOR TAKING YOUR TIME IN WRITING TO US. WE TAKE GUEST FEED BACK VERY SERIOUSLY. WE APPRECIATE YOUR PATRONAGE AND WE SHALL CONTINUE TO MEET YOUR HOTEL SERVICE EXPECTATIONS.
by A verified traveler
Posted 18 Dec 2021
Bathroom amenities were obsolete, no toiletries ready,i have to request for supplies.
Comment from Hotel Management
21 Dec 2021 by Omo late Alhaja, Hotel Management
Dear Valued Guest,
We sincerely apologize for the occurrence ,it was as a result of rooms renovations going currently in the hotel
Your points are noted and is been worked on
