Ratings based on 867 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The cliffs and beaches are amazing.
Comment from Hotel Management
27 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mr. Gord,Firstly, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you have had a memorable experience with us. We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mrs. Issey,Firstly, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you have had a memorable experience with us. We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 22 Nov 2024
Fab apartment with great space.
Great location !
Fabulous walk along cliff top which is accessible from the hotel .
2 lovely beach restaurants nearby .
Comment from Hotel Management
23 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mrs. Sarah,Firstly, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you have had a memorable experience with us and that you enjoyed our scenic location.We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mr. Aditya,Firstly, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you have had a memorable experience with us. We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 12 Nov 2024
It was a beautiful and fancy hotel. We went in November, so off season, price was inexpensive. Actually 10 days before getting to this hotel, the price dropped, hubby cancelled and rebooked. We saved $70! It’s situated in a nice and expensive neighborhood, so not much options for food and shopping ☹️ But that okay, we did Uber eats. The main reason to go to this hotel would be the views, the backyard of the hotel is the gorgeous cliffs of the coast of Portugal. Soooo beautiful! We walked along the coast into old town and enjoyed it! I docked service and staff bec we got mixed information from staff about amenities and was in the shower when I believe staff came in. Have no idea why, it was around 7 pm. Hubby had gone to get our Uber eats. Over all, I’d probably stay off season and stay longer. We stayed only one full day bec we have other cities we are getting to explore.
Comment from Hotel Management
13 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mr. Eduardo,Firstly, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos and for sharing your feedback. We are delighted to know that you enjoyed our scenic location and the beautiful views as we aim in providing a memorable experience to our guests. Regarding the situations that did not meet your best expectations, we truly apologise. Your feedback is truly valuable to us and will be shared within the entire team as we strive to continuously improve our services. We look forward to welcoming you again soon at our Cascade Wellness Resort! Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 7 Nov 2024
Great property with a view of the ocean. The bar and the pool area was amazing. The rooms need some upgrades, especially the bathroom showers were so old school and difficult to use.
Comment from Hotel Management
8 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mr.Arun,On behalf of the entire team, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you enjoyed our scenic views, our bars and our pools as we strive in creating memorable experiences for all of our guests.Your feedback is truly important to us and will be shared within our entire team as we believe in constant improvement of our services and facilities.We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 2 Nov 2024
Amazing experience!!! Would definitely come back to stay here when in Lagos .
Comment from Hotel Management
2 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mrs. Elizabeth,On behalf of the entire team, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you had such a memorable experience. We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler from Reston
Posted 2 Nov 2024
Beautiful hotel to relax, well kept property with excellent service. I give seven stars
Comment from Hotel Management
2 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mr. Anil,On behalf of the entire team, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you had such a memorable experience. We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
by A verified traveler
Posted 1 Nov 2024
The property is starting to show its age faded carpet and grass area not healthy. The people are great and they should continue with the transportation options to the main town like they usually do in the summer.
Comment from Hotel Management
3 Nov 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mr. James,Firstly, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos.We would like to thank you for the kind words regarding our team as we strive to create memorable experiences for all our guests.Our guest service is available througout your entire stay to address your concerns and make your stay as comfortable and enjoyable as possible however it was not the case this time and for that we sincerely apologize.Your feedback is of utmost importance to us and will be shared within our entire team as we believe in constant growth of our facilities and services.Lastly, we truly hope to have the opportunity to welcome you back in the future and make amends of your thoughts towards us.Kindest regards,Silvana PomboGeneral Manager
by A verified traveler from Houston
Posted 25 Oct 2024
Beautiful location with lovely trails and beaches. The kids loved the pools, nice apartments
Comment from Hotel Management
25 Oct 2024 by Silvana Pombo General Manager, Hotel Management
Dear Mrs. Paula,On behalf of the entire team, we would like to thank you for choosing Cascade Wellness Resort for your recent stay in Lagos. The whole team is delighted to learn that you enjoyed our scenic location, our pools and our accomodation as we strive to provide memorable experiences to all of our guests.We look forward to welcoming you back to our Resort in the near future.Best regards, Silvana Pombo General Manager
