Ratings based on 916 Verified Reviews

3.8 out of 5
100% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 1 Nov 2024
Want money back I was stuck outta my hotel all night since 4 pm
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Hotel was decent and location is beautiful
5 out of 5
by A verified traveler

Posted 29 Oct 2024
Staff was super pleasant and accommodating!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Oct 2024
5 out of 5
by A verified traveler from Winthrop

Posted 28 Oct 2024
Able to stay only one night this time but will be back
5 out of 5
by A verified traveler

Posted 26 Oct 2024
The check in was the best, Dan was so helpful.
5 out of 5
by A verified traveler

Posted 25 Oct 2024
The rooms were clean, the staff friendly. breakfast was a bonus.
2 out of 5
by A verified traveler

Posted 24 Oct 2024
I didn't like not getting tv stations abc, cbs, nbc. Not having do not disturb signs for door. Breakfast was terrible. Police were in building arresting someone next door. Should be called best western MINUS. What a mess.
2 out of 5
by A verified traveler

Posted 21 Oct 2024
To start, we couldn't get into our room and had to get a new card for it 3 different times during our 2 night stay. When we entered the room is was dirty and their was a gooey substance on the window and shmuck on the mirrors. Toothpaste was all over the bathroom walls and mirror aswell. The nightstands had droplets from what im hoping is soda. We went to the front desk to ask for it to be cleaned and there was only 1 staff member on sight and he couldn't clean it. He was very kind and found some cleaner and rags for me so I could wipe things down myself. But with how much I paid for this hotel I shouldn't have to clean my own room none the less have a grossly dirty room upon arrival.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024