Ratings based on 42 Verified Reviews

4.0 out of 5
100% of guests recommend
3.9 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 May 2024 on Hotels
5 out of 5
by A verified traveler

Excellent

Posted 20 Apr 2024 on Hotels
I was on Labuan as part of my annual Anzac Day commemoration trip. l again stayed at the Tiara and as always, I thoroughly enjoyed my few days. The accommodation and food were excellent. The staff are all very attentive, enthusiastic and a credit to their employers. I am looking forward to my next visit in the near future.
5 out of 5
by A verified traveler

Posted 27 Oct 2023
The best hotel in Labuan. We've been staying there since 2014 everytime going to Labuan. The staff are friendly and the rooms are spacious. The swimming pool is also clean and have warmer. My kids love to swim there.
5 out of 5
by A verified traveler

Unpretentious

Posted 23 Apr 2023 on Hotels
Great hotel on Labuan. Exceptional service and a very comfortable 4 night stay. Location is very convenient, good food options on site.
2 out of 5
by A verified traveler

Posted 27 Mar 2023
The Wi-Fi was hopeless, it cuts out for no reason just like the water in the shower it which would go from fire hose pressure to a dribble for no apparent reason and then fifteen-minutes later it would return. To get a signal to send a message you need to visit the lobby. This was the case in a superior room or in the apartments. If I hadn't paid in in advance for the hotel, I would have moved somewhere else. The staff were really nice however the property is in desperate need of a renovation, seems like its living on past glories.
3 out of 5
by A verified traveler

Posted 31 Oct 2021
The location of the property and staff are wonderful, however the owner should look into updating the property.
4 out of 5
by A verified traveler

A good choice for spending a holiday Labuan

Posted 27 Mar 2020 on Hotels
Nice and quiet hotel. Close to airport within 5 mins by car.
2 out of 5
by A verified traveler from Subang

Posted 24 Jan 2020
Heater not working, aircond not working, phone not working, made a complaint but front desk staff also not working (no response). Very bad service and run down place. Will not go again.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Nov 2019 on Hotels
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