Ratings based on 40 Verified Reviews
4.5 Room cleanliness
3.0 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Perfect stay. Easy location for Uber. Grocery/mall in walking distance. Safety measures top notch. Breakfast delivery was delicious & so flexible! Communication on point. Washer & dryer rack was an added plus. Every single staff member went above and beyond. I would absolutely come back AND recommend to others.
Comment from Hotel Management
2 Nov 2024 by Accra.Luxury, Hotel Management
Dear Gabrelle,Thank you for your wonderful review! We are thrilled to hear that you had a perfect stay and appreciated our convenient location, safety measures, and delicious breakfast delivery. It's great to know that our team made such a positive impact on your experience. Your recommendation means the world to us, and we would be delighted to welcome you back anytime!
by A verified traveler
Posted 15 Oct 2024
This was a lovely place to stay! They were so helpful. The one issue we had was that we had to wait quite a while to check in. But otherwise everything was perfect!
Comment from Hotel Management
20 Oct 2024 by Accra.Luxury, Hotel Management
Dear Kerry,Thank you for your lovely 5-star review! We’re delighted to hear you enjoyed your stay and found our team helpful. We apologize for the wait during check-in and appreciate your understanding.We’re glad everything else was perfect, and we hope to welcome you back for another great stay!Best regards,
by A verified traveler
Posted 3 Oct 2024
Beautiful
Comment from Hotel Management
11 Oct 2024 by Accra.Luxury, Hotel Management
Dear John,Thank you for your kind review! We’re delighted to hear that you found our property beautiful. Your feedback motivates us to keep providing our guests with the best possible experience.We hope to welcome you back soon!Best regards,
by A verified traveler
Posted 18 Jul 2024 on Orbitz
The property was nice clean. However, one of our units had a horrible smell
Like mold. I booked a 3 bedroom unit. However, they did not have one available upon our arrival, so they split my children and my husband and I apart two separate units. Airport, pick up. It's only for arrival, Depacha was charged extra for that.
Comment from Hotel Management
4 Aug 2024 by Accra luxury , Hotel Management
Hello Adela,Thank you for the feedback. We are very sorry for the inconvenience that may have been caused.
by A verified traveler
Posted 24 Jun 2024
It is located in a very quiet area of Labone, walking distance to a number of lovely places to eat and have drinks as well as a large supermarket.
Comment from Hotel Management
30 Jun 2024 by Accra Luxury Apartments , Hotel Management
We appreciate your time taken to write us a review. Looking forward to your stay with us again. Warm regards
by A verified traveler
Posted 9 Jul 2023
Quiet apartment, clean pool and beautiful room
Comment from Hotel Management
10 Jul 2023 by Accra Luxury Apartments , Hotel Management
Thank you for taking time to write this review,Christopher!We’re glad you had a great stay and we’d be looking forward to hosting.
by A verified traveler
Posted 5 May 2023
Comment from Hotel Management
5 May 2023 by Accra Luxury Apartments , Hotel Management
Thanks for taking time to write this review,Ire! We’re glad to hear that you enjoyed your experience with us. We are committed to providing all our clients with luxury and convenience and it’s great to know that we’re meeting this goal. We’d be looking forward to hosting you again.
by A verified traveler
Posted 23 Apr 2023 on Hotels
Comment from Hotel Management
25 Apr 2023 by Accra Luxury Apartments , Hotel Management
Thanks for the positive review, Michael! We’re glad you enjoyed your stay and we’d be looking for to hosting you again!
by A verified traveler
Posted 27 Feb 2023
I never stayed in Lulwater Apts, but was moved to another apartment. Apartment was great, but had to wait for the property manager to turn up to let me in. Access to the apt floor as well as gym and pool required a keycard which wasn't provided. So had to ask the guard to acompany me up to access the apt. Couldn't use the gym or pool. Internet wasn't working, but property manager did fix that. Could be OK for a long term stay.
Comment from Hotel Management
21 Mar 2023 by Accra Luxury Apartments , Hotel Management
Thank you for taking time out to write us this review, John. We are sorry about your experience and we will look into this and ensure that you have an excellent experience on your next stay. Hope to see you again soon
by A verified traveler
Posted 27 Feb 2023
Intial contact with the apartment has to be by phone if you want let in. No email. Then you have to wait for 30 mins in the Ghana heat for the person to let you into the apartment. I never stayed at Lulwater Apts as I was moved to another apartment. Apartment was fine, but the location was not where I wanted. Might be OK for a long stay though.
Comment from Hotel Management
21 Mar 2023 by Accra Luxury Apartments , Hotel Management
Thank you for taking time out to write us this review, John. We are sorry about your experience and we will look into this and ensure that you have an excellent experience on your next stay. Hope to see you again soon
