Ratings based on 829 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
The stay was comfortable. The only complaint I have is that my shower curtain was dirty, I could tell it wasn't changed after the last person. Other than that the stay went well.
Comment from Hotel Management
21 Nov 2024 by Laura, Hotel Management
Thank you for your feedback. We are glad that you had a comfortable stay with us. I am sorry that your shower curtain was not changed and I will make sure they get changed after guests.
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Laura, Hotel Management
Thank you for providing feedback from your stay
by A verified traveler
Posted 15 Nov 2024
Rooms are in poor conditions, you can see the ceiling falling down with a giant crack in the middle of the room.
Comment from Hotel Management
16 Nov 2024 by Laura, Hotel Management
I am sorry you did not enjoy your stay with us. Thank you for providing feedback.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Laura, Hotel Management
I am sorry your stay did not go how you had intended. Thank you for your feedback.
by A verified traveler from RIVERDALE
Posted 28 Oct 2024
Nice hotel the pool was nice and warm but a little cool at the same time. Housekeeping could clean a little better I seen a lot of stuff they missed like the microwave and fridge. Overall it was ok enough to stay for the night I did not see any bugs.
Comment from Hotel Management
28 Oct 2024 by Laura, Hotel Management
I am glad that you enjoyed your stay with us at the Baymont. I will look into the cleaning by our housekeeping staff and see that they double check everything, We hope that you choose to stay with us again.
by A verified traveler
Posted 19 Oct 2024
Towels were dingy and thin. Smoke detector was hanging off wall. People were smoking pot by entrances. Breakfast was laughable - breads were not even taken out of the bags from store. Laundry area smelled like mildew.
Comment from Hotel Management
31 Oct 2024 by Laura, Hotel Management
We are sorry to here that your stay did not go as well as you had hoped it would. I have made sure to address each of your concerns.
by A verified traveler
Posted 17 Oct 2024
Very friendly staff.
Comment from Hotel Management
31 Oct 2024 by Laura, Hotel Management
Thank you for your feedback. We hope you choose to stay with us again.
by A verified traveler
Posted 17 Oct 2024
Staff remembered me from previous visit and gave me recommendations of what to see and where to eat in the area. they were very friendly.
Comment from Hotel Management
31 Oct 2024 by Laura, Hotel Management
We are so happy that you enjoyed your stay with us and hope to see you back with us again soon.
by A verified traveler
Posted 13 Oct 2024
Nothing
Comment from Hotel Management
31 Oct 2024 by Laura, Hotel Management
Thank you for your feedback. We hope you choose to stay with us again.
by A verified traveler
Posted 13 Oct 2024
I will never use Expedia or hotels or VRBO agaian
Comment from Hotel Management
31 Oct 2024 by Laura, Hotel Management
I am sorry that your stay did not go as well as you had planned.
