Ratings based on 402 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Halfway housing for inmates and addicts.
by A verified traveler
Posted 14 Dec 2024
by A verified traveler
Posted 6 Dec 2024
It was okay for a one night stay .
by A verified traveler
Posted 23 Nov 2024
Good hotel and safe
by A verified traveler
Will never stay here again, creepy
Posted 2 Oct 2024 on HotelsIt was the only hotel available so hadn’t read reviews prior to booking. Thought it was odd there were only a few cars in the parking lot, but yet they didn’t have any king rooms, but yet we saw many men on the property. The girl at the front desk said the reason not many rooms available was because they were renovating most of the rooms. Hotel was very dated and carpet was nasty. The next morning the conf room was full of men. I then read some reviews and found out the hotel houses men that are in work release. While I think that is a good use of the hotel, definitely not cool to not make that info available. Upon checkout as I was walking by the reception slid me my invoice. She didn’t ask my name or room #, just gave me my invoice with my name on it etc. she was not the lady there from the previous night, so obviously we were the only guests there that night, just kinda a creepy vibe.
Comment from Hotel Management
2 Oct 2024 by Dawn Goodrich, Hotel Management
Good morning Lori.I apologize that your experience was less than what you expected.Social Enterprises are relatively new in todays business world and society as a whole.Your recommendation of showing the public what we do is a wonderful one.Thank you for that suggestion Lori.Profits from the hotel & conference center, plus other entities, go to support St. Matthews.We don’t rely on government funding. Our Social Enterprise profits defray administrative costs,so that donations reach those in need and give work experience to those within our SW Florida community. Here is a link: StMattewsHouse.org Thank you also for helping to supporting our community.In reviewing your reservation, I see that you were one of our last guest check outs for our 11:00 am check out time for that day. If you need more time for check out: Please don't hesitate to ask.We are happy to oblige and strive to give you the personal service you deserve.Blessings,Dawn GoodrichSupervisor of Guest ServicesDirect: (863) 612-7661Email: DGoodrich@PortLaBelleInn.com “What ever you do in word or deed, do all in the name of the Lord”.Colosians 3:17
by A verified traveler
Posted 20 Sep 2024 on Hotels
Has not been updated in years if not decade. Window does not close, AC more than noisy, not hot water and mattress have seen more customers than they should.
Comment from Hotel Management
2 Oct 2024 by Dawn Goodrich, Hotel Management
Thank you Eric for your feed back.Our latest renovation of rooms is scheduled for October 2024.The Port LaBelle Inn & Conference Center is owned by StMatthewsHouse.org and is part of a Social Enterprise. Profits go to our SW Florida community.We are happy to assist you with turning on your hot water at the valve in your room. Our boiler runs the entire facility as a whole. Our staff is very attentive and available 24/7 should you ask for assistance.Some rooms where updated; Had you asked, we would be happy to move you based on availability.Blessings,Dawn Wallenbrock GoodrichSupervisor of Guest Services Front Desk Phone: (863) 612-7661Email: DGoodrich@PortLaBelleInn.com “What ever you do in word or deed, do all in the name of the Lord”.Colosians 3:17
by A verified traveler
Posted 9 Sep 2024
by A verified traveler
A golden oldie
Posted 4 Sep 2024 on HotelsBe sure to ask for a Riverview. The grounds are spectacular and I enormously enjoyed my walk around them. The hotel is old and sort of past its prime but man it has a good feel to it.
by A verified traveler
Posted 30 Aug 2024
Very nice and quiet. Clean
by A verified traveler
Posted 27 Aug 2024 on Hotels
