Ratings based on 461 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jul 2024
The staff was ok, but I was surrounded by heavy smokers. Smell of cigarette smoke affected my breathing severely and I was unable to sleep. I checked out the next morning and went to a different hotel, my health is very important to me
by A verified traveler
Posted 10 Jun 2024
Staff was really very helpful and addressed all our queries
by A verified traveler
Posted 14 May 2024
The staff is very friendly and courteous, and willing to help with questions about the area and what’s available. The hotel is very clean and I would highly recommend this hotel.
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Old and noisy
Posted 18 Feb 2024 on HotelsArrived late and needed a few hours sleep before setting off to Calais. The hotel is secure with an electric code protected gate to secure cars. The man in reception was polite and efficient even at 2am when we arrived but that’s when the good points ended. The room is tired and needs refreshing with heavily marked walls etc but the bedding was clean. Unfortunately, other guests were shouting and banging until 4.30 am then the fire alarm was triggered. I had enough and just left - I complete waste of money and I may have well just slept in the car
by A verified traveler
Posted 25 Aug 2023
The property was extremely small in size. The photos of the property are deceptive. There is hardly any room in the hotel room to walk to the bathroom or the cupboard. From the door, one almost just lands on the bed.
The bathroom is extremely small. The shower area is so small that the slightest movement results in knocking oneself on the surroundings. This caused many instances of shutting off the shower.
The extractor fan in the washroom did not work. There was no soap provided on the basin. There was a soap dispenser in the shower area but it did not work.
The first room that we were allocated stank badly. I requested a change which was accepted.
The worst part was the unacceptable heat in the room. I understand that the room was not air conditioned, but no table or desk fan was provided either to make our stay comfortable. It felt like sleeping in an oven.
by A verified traveler
Crouch in and reverse out , it’s tiny
Posted 28 Jun 2023 on HotelsLike staying in a plastic phone box in 30 degrees, with the “cubicle” next door having two occupants sprawled on beds with the door wide open and pairs of boots sitting outside .
Comment from Hotel Management
20 Aug 2023 by Shirley, Hotel Management
Bonjour,Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité. Nous espérons vous revoir très bientôt, nous nous ferons un plaisir de vous offrir le meilleur.Veuillez agréer, nos salutations distinguées.
by A verified traveler
Posted 6 Jan 2023
Great
Comment from Hotel Management
8 Jan 2023 by Shirley, Hotel Management
Bonjour,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.
by A verified traveler
Close to airport
Posted 15 Apr 2021 on HotelsClose to airport, basic hotel but did what it needed to do
Comment from Hotel Management
19 Apr 2021 by Céline, Hotel Management
Dear Guest,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards
by A verified traveler
Good for the price.
Posted 16 Oct 2019 on HotelsA basic hotel, but at the price for four night, no complaints, ample parking, nice restaurant end of car park, breakfast very basic, bread and jam, yogurt and drink, some cereal would have been nice, at €5 euros a bit steep, staff helpful, annoying that the cleaner ( everyday room cleaned, towels changed, which was nice) didn’t take notice of DO not disturb hanging on outside of door, two days, after very late nights, came in, embarrassing one time !!.
Would stay again if that way.
Comment from Hotel Management
27 Oct 2019 by estelle k, Hotel Management
Hello, Thank you for sharing your vision of the hotel. We are glad you enjoyed your stay. We are sorry that you were disturbed when you had meant the opposite. Hoping to see you again soon. Sincerely, Estelle K
