La Villa Vacation Rentals

"The room was great, clean and tidy. The ladies at reception were very helpful and gave us all the information we needed. The food was very nice for the price. However the service in the restaurant was poor. There was a lot of staff not doing anything and only 1 lady appeared to be doing everything. We could see one of the waiters was making guests feel uncomfortable by standing over them having only just been given the menu. When I asked for a desert menu I was sent to get the bill-granted this may have been lost in translation. We felt rushed: my partner had finished eating but I had not when staff came to take her plate, I saw this was common on all the tables with customers having a similar reaction to us. The process of paying seemed messy and unorganised and extremely customer reliant rather than relaxed as you would expect at a 4 star hotel. None of the staff were wearing coherent uniform which again-took away from the whole dining experience with one waiter wearing what appeared to be joggers. It seemed disorganised, rushed and overall not a pleasant experience. Like I say though, for the price, the food was good. "

"Loved our stay here! The staff was so nice and accommodating (letting us check in much earlier than check out). The room was clean, beautiful, and air conditioned. Not being used to the humidity we are most thankful for that! The only thing I’d say is that the shower doors were not able to close all the way so water got out and made the floor super wet so we felt bad leaving it like that. Other than that, the breakfast was delicious and we will definitely be using them again when and if we come back!"

"We had a wonderful stay. The beds were comfortable and rooms were clean and nice and cool. The staff was very helpful and accommodating. We will stay again. "

"We had dinner and breakfast the next morning in the hotel, and both were delicious!"

"We enjoyed our stay at Hotel Cosmopolitan. Though just for one night, you were very accommodating and helpful. Thank you!"

"Located near the tram made it easy to get to the tourist areas. Friendly staff, went over a map of the area when we checked in. Odd way to enter hotel from the parking lot, you go through the staff office area but wasn’t a problem."

"Service"

"I will definitely be coming back! Best hotel I’ve stayed in for a long time"

"Easy check in, nice staff, clean rooms, good for money. "