Ratings based on 39 Verified Reviews

4.6 out of 5
69% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from LAS VEGAS

Posted 28 Nov 2022
this property was ideal for desconecting of everything of social media and phone, the view was great, the only thing they have only small beds.
5 out of 5
by A verified traveler

Posted 12 Feb 2022
It is a jewel that a lot of people are missing. The old hacienda is very well maintained and has amazing views. Close to pyramids, Montebello Lagunes and Comitan. Evento clise to the incredible Chiflón water falls.
4 out of 5
by A verified traveler

Quite and peaceful gate away

Posted 9 Aug 2019 on Hotels
We picked that hotel because it was near Lagos de Montebello our final destination; the place is awesome! Peaceful and quiet surrounded by a humongous ancient tress; the rooms are well kept with a lot of antique stuff, but when first open de the door there is this humid smell, they are clean but lack of places to store your stuff; the bathroom are ok and has plenty of hot water. The staff was really nice & helpful, the food was alright.
5 out of 5
by A verified traveler

Great location excellent service

Posted 10 Jan 2019 on Hotels
This hotel is great located, near from the Montebello lakes. The service was excellent and everyone very kind. They provided lots of great tips for our trip.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2018
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful classy old building

Posted 7 Apr 2018
Friendly staff and good restaurant. Amazing style.
5 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

Nice hotel! Staff is super friendly

Posted 15 Feb 2018
Pros: Service is amazing
Cons: Room facilities need upgrade
Location: Close to Lagunas de Montebello
We stayed on a Moto tour and all was great! Service is amazing. Staff is very helpful and property is nice. Rooms could get an upgrade.
4 out of 5
by Leonel

Posted 17 Aug 2017 on Hotels
Amazing views, great option if you want to disconnect from world. Kids would get bored.
4 out of 5
by Deanna

Friends adventure

Posted 30 May 2017 on Hotels
Hotel was quaint and service was good. However, there was a thunder storm and the roof leaked. Beds were a little hard. Good place if you want to experience the "real" Mexico
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jul 2023 on Hotels